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Information Technology Specialist 3

2 months ago

Albany, New York, United States New York State Full time
Job Summary

We are seeking a highly skilled Information Technology Specialist 3 to join our team at the New York State Office of the Comptroller. As a key member of our IT team, you will be responsible for designing, developing, and implementing technical solutions to support our business operations.

Key Responsibilities
  • Design and develop technical requirements and specifications for IT projects
  • Collaborate with functional and business units to gather and refine business requirements
  • Analyze functional requirements and develop technical solutions
  • Investigate ways to apply delivered PeopleSoft technology as a solution to business problems
  • Develop, review, and approve technical designs
  • Acquire and demonstrate strong technical knowledge in supported functional areas
  • Communicate and negotiate with functional and business customers regarding work priorities and provide feedback on the status of work being performed
  • Ensure coding standards follow best practices
  • Direct and supervise staff in their daily tasks and provide pertinent feedback
  • Allocate staff resources as necessary to meet work objectives
  • Communicate status of all work to team members and management
  • Work with manager and other team leads to develop work plans
  • Create performance plans for staff
  • Prepare and deliver timely and detailed performance reviews
  • Assess staff training needs and develop training plans for subordinate staff members
  • Train new staff
  • Keep current on Oracle PeopleSoft technology and mentor team members in current and new technologies
  • Encourage professional development for team members and develop training plans that will enhance the team's ability to deliver solutions
  • Review and approve required administrative records
  • Provide guidance to team members regarding policies and procedures
  • Perform program testing/tuning and assist others as needed
  • Ensure test plans and test conditions are created, including regression conditions, and that all conditions have been successfully tested
  • Help staff troubleshoot production issues and provide overnight and weekend on-call support as needed
  • Assist in researching and remediating technical issues occurring within the retirement applications
  • Review overnight batch reports and resolve outstanding issues left from overnight batch runs
  • Conduct technical walkthroughs and code reviews of proposed system changes
  • Provide technical support to functional teams through user acceptance testing of code changes, ensuring remediation of any defects
  • Assist staff with implementing new features, resolving technical issues
  • Troubleshoot and resolve programming issues as reported by functional and business customers
Requirements

To be considered for this role, you must have:

  • Five years of professional experience in computer-related areas, including network, server, storage, and systems management, telecommunications, IT customer support and training, computer installation, diagnosis, and repair, technical writing, computer security, knowledge management, database administration, design, and management, internet/intranet development, design, and maintenance, information technology project management, design and development of geographic information systems or computer-aided drafting applications, computer programming, business/systems analysis, program design, or program testing
  • A bachelor's degree in any field including or supplemented by 15 semester credit hours in computer science and two years of experience, or a bachelor's or higher level degree in any field and three years of experience, or an associate degree with 15 semester credit hours in a computer science field and four years of experience
Preferred Qualifications

Preferred qualifications include:

  • Experience with Oracle PeopleSoft technology
  • Strong technical knowledge in supported functional areas
  • Excellent communication and negotiation skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Experience with coding standards and best practices
How to Apply

To apply for this role, please submit your application through our website. We are an equal opportunity employer and welcome applications from diverse candidates.