Information Technology Specialist 2

3 weeks ago


Albany, New York, United States New York State Full time

About New York State
New York State is a leader in technology innovation, providing world-class services and support to its citizens. As a network infrastructure engineer with our team, you will have the opportunity to work on cutting-edge projects that drive business outcomes and improve the lives of New Yorkers.

Job Summary
We are seeking a highly skilled and motivated network infrastructure engineer to join our team in the Chief Technology Office/Enterprise Network Services group. As an Information Technology Specialist 2, you will provide technical support for hardware, software, and connectivity in our voice and data networks, as well as remote locations. Your primary focus will be on implementing and supporting changes to our network, including code upgrades, cable infrastructure, network software, and hardware.

Key Responsibilities
Some of the key responsibilities of this role include:

  • Supporting various projects and Data Center Consolidation initiatives
  • Implementing and supporting changes to the network
  • Processing assigned ITSM Service Requests for implementation/modification of Load Balancing and Firewall policies
  • Assisting in the resolution of network issues and outages
  • Coordinating with User Support and System Administrators to provide Level II support for technical solutions
  • Configuring, installing, and troubleshooting network equipment
  • Developing and maintaining detailed technical documentation of active infrastructure
  • Independently furthering IT data communications training

Requirements
To be successful in this role, you will need:

  • A bachelor's or higher-level degree in computer science or a related field
  • One year of experience in information technology, or 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology
  • Two years of professional experience in information technology
  • Transferable skills and knowledge in network infrastructure and IT data communications

Benefits
We offer a competitive salary of approximately $74,000 per year, as well as a comprehensive benefits package, including health insurance, retirement savings, and paid time off. We also provide opportunities for professional growth and development, as well as a dynamic and supportive work environment.

Location
This role is based in Albany, New York, with occasional travel to remote locations. As a network infrastructure engineer, you will have the opportunity to work in a fast-paced and dynamic environment that requires strong technical skills and a passion for delivering high-quality results.

Salary
Approximately $74,000 per year



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