Front Desk Associate
2 days ago
We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Chateau Beachfront Resort, BW Signature Collection. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience for all.
Key Responsibilities- Guest Services: Greet and welcome guests, check them in and out, and provide them with information about the hotel and surrounding area.
- Front Desk Operations: Answer guest questions, resolve any issues, process payments, and handle refunds.
- Team Collaboration: Assist other front desk staff members as needed and contribute to a positive and productive team environment.
- Education: High school diploma or equivalent.
- Skills: Excellent communication and interpersonal skills, ability to work quickly and efficiently under pressure, and strong problem-solving skills.
- Work Style: Ability to work independently and as part of a team, with a strong focus on customer satisfaction and service excellence.
- Competitive Pay: $14-$17 per hour.
- Benefits Package: 401(k), dental insurance, employee discount, flexible schedule, health insurance, life insurance, paid time off, and vision insurance.
Chateau Beachfront Resort, BW Signature Collection is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on protected characteristics as outlined by federal, state, or local laws.
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