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Front Desk Associate

2 months ago

Miami Beach, Florida, United States Elwyn Full time

Job Summary:

As a Front Desk Associate at Elwyn, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our residents. This role requires strong communication and interpersonal skills, as well as the ability to multitask and work independently.

Key Responsibilities:

  • Meet and greet residents, responding to their needs and concerns in a professional and courteous manner.
  • Manage front desk operations, including handling phone calls, responding to emails, and resolving issues in a timely and efficient manner.
  • Provide information and assistance to residents, including answering questions and resolving issues related to their stay.
  • Work collaboratively with other departments to ensure a smooth and efficient operation.
  • Maintain a high level of customer satisfaction, ensuring that residents feel valued and supported throughout their stay.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to multitask and work independently.
  • Excellent customer service skills.
  • Ability to work in a fast-paced environment.
  • High school diploma or equivalent required.