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Front Desk Representative

2 months ago

Panama City Beach, Florida, United States Krishna Ventures LLC Full time
{"title": "Front Desk Agent Position", "description": "Job Summary

We are seeking a highly skilled and professional Front Desk Agent to join our team at Krishna Ventures LLC. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay at our establishment.

Key Responsibilities
  • Guest Check-In/Check-Out: Welcome and thank guests in a sincere and friendly manner, checking them in and out of the hotel.
  • Account Management: Post charges to guest accounts and ensure accurate billing.
  • Problem Resolution: Anticipate and address guests' needs, resolving problems and complaints in a professional and courteous manner.
  • Switchboard Operations: Operate the switchboard and assist with inquiries, taking reservations and collaborating with internal departments to ensure guest satisfaction.
  • Compliance and Safety: Comply with company procedures and safety policies, performing daily checklists and maintaining a well-groomed, professional appearance.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: 1+ years of Front Desk Agent experience preferred.
  • Communication Skills: Outstanding written and verbal communication skills, with the ability to work effectively in a team environment.
  • Availability: Available to work shifts, including weekends and public holidays.

Why Join Our Team? As a Front Desk Agent at Krishna Ventures LLC, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and ensuring the satisfaction of our guests. If you are a team player with excellent communication skills and a passion for delivering outstanding service, we encourage you to apply for this exciting opportunity.

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