Lead Business Systems Analyst

2 weeks ago


Richmond, Virginia, United States CapTech Consulting Full time
Job OverviewAbout CapTech Consulting

CapTech Consulting is a recognized consulting firm dedicated to partnering with clients to unlock the potential of technology. Our commitment to excellence drives us to build enduring relationships that deliver significant results. We serve a diverse clientele, including Fortune 100 companies, mid-sized businesses, and government entities across the nation. Discover more about us at

Position Summary

As a Lead Business Systems Analyst at CapTech, you will collaborate closely with essential business and technical stakeholders to gather solution requirements, guide the design process, and ensure that the final product aligns with business objectives. Our analysts engage in a wide range of projects, from mobile applications and content management systems to extensive integration and modernization initiatives across various business sectors. You will play a crucial role in bridging the gap between business needs and technological solutions, ensuring that the outcomes are both valuable and sustainable to adapt to the evolving demands of the organization. This role is hybrid in nature.

Key Responsibilities
  • Rapidly familiarize yourself with client challenges and technologies to serve as a Subject Matter Expert (SME) and trusted advisor to stakeholders.
  • Contribute significantly in a collaborative team environment throughout all stages of the system delivery lifecycle.
  • Support the technical team in designing solutions, including data modeling, interface design, and defining state transitions.
  • Analyze data to comprehend existing data structures and quality, assessing their impact on the client's business goals.
  • Facilitate the connection between technical and business perspectives to ensure high-quality, impactful solutions are delivered.
  • Evaluate the current organizational state and collaborate with clients to outline the desired future state, including success metrics.
  • Conduct gap analyses to identify capability deficiencies within the organization and propose alternative solutions to meet business needs.
  • Coordinate integration and user acceptance testing activities.
  • Engage with client leadership to outline high-level business requirements and gather feature definitions.
Qualifications
  • Bachelor's degree in Business Administration, Computer Science, Management Information Systems, or a related field.
  • A minimum of 5 years of progressive experience as a Business Systems Analyst on IT-related projects.
  • Familiarity with multi-system integration and common challenges associated with enterprise technology integration.
  • Experience in creating visual representations such as sequence, data flow, and process flow diagrams for future state visualization.
  • Knowledge of object-oriented development practices and the ability to define organizational objects and processes.
  • Understanding of contemporary IT architecture solutions (Cloud, APIs, etc.).
  • Exceptional written and verbal communication skills for effective interaction with senior business leaders and technical teams.
  • Proficiency in writing and executing basic SQL queries is required.
  • Preferred experience in software development or related educational background.
  • Experience in managing and mentoring junior analysts is advantageous.
  • Proficiency in Microsoft Office Suite and agile project management tools (e.g., JIRA).
  • Prior consulting experience is preferred.
  • Willingness to meet with local clients as necessary.
Additional Information

At CapTech, we are committed to fostering a fulfilling and rewarding career for all employees. We offer various career paths tailored to your skills and interests, with support for customizable career progression and a comprehensive benefits package. Our benefits include:
  • CapFlex - An employee-centric approach that supports a hybrid workforce and promotes daily flexibility.
  • Learning & Development - Programs offering certification, tuition support, digital learning courses, mentorship, and skill development.
  • Modern Health - A mental health platform providing personalized care and resources for employees and their families.
  • Carrot Fertility - Inclusive coverage for all paths to parenthood, including adoption and fertility treatments.
  • Fringe - A stipend program for personalized lifestyle benefits, allowing employees to choose what matters most to them.
  • Employee Resource Groups - Committees that promote diversity and inclusion within our operations.
  • Philanthropic Partnerships - Opportunities to engage in community support projects.
  • 401(k) Matching - Generous matching with no vesting period to enhance financial wellness.

CapTech is an equal opportunity employer dedicated to creating a culture of equality, inclusion, and fairness. We strive to build a diverse environment where every employee can contribute their unique perspectives and experiences. For more information about our commitment to Diversity, Inclusion, and Belonging, please visit our website.

At this time, CapTech is unable to transfer or sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

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