Customer Service Associate

2 weeks ago


St Marys, Georgia, United States Spitzer Automotive Full time
About Spitzer Automotive
Spitzer Automotive is a well-established, family-owned enterprise with a rich history dating back to 1904. With numerous locations and a diverse range of vehicle franchises across various regions, we are dedicated to providing exceptional service and innovative solutions to our customers. Our commitment to excellence has made us one of the largest privately held automotive retail groups in the nation.

Benefits Overview
We offer a comprehensive benefits package that includes:
  • Medical and Dental Coverage
  • Vision Insurance
  • Company-Paid Life Insurance
  • Voluntary Life Insurance Options
  • Short-Term and Long-Term Disability Insurance
  • Accident and Critical Illness Insurance
  • Generous Paid Time Off
  • 401K Plan with a 5% Company Match
  • Employee Assistance Program
  • Benefit Concierge Services
Employment Type
This position is available for both Full-Time and Part-Time employment.

Position Overview
Spitzer Automotive is seeking enthusiastic individuals who are committed to delivering outstanding service to our clientele while advancing their careers within a reputable organization. The Cashier / Receptionist plays a vital role in facilitating transactions and ensuring customer satisfaction during their interactions with our business.

Part-Time Benefits Include:
  • Flexible Work Schedule
  • Provided Uniforms and Name Badges
  • Employee Assistance Program
Key Responsibilities:
  • Greet customers at the cashier area with professionalism and courtesy.
  • Answer incoming calls promptly and courteously.
  • Process cash, checks, and credit card payments, providing receipts for transactions.
  • Manage document scanning and filing tasks.
  • Address customer inquiries regarding services or products, or direct them to the appropriate personnel.
  • Handle customer complaints with professionalism and refer unresolved issues to the relevant team members.
  • Maintain a polished and professional appearance.
  • Keep the work area organized and tidy.
  • Perform additional duties as assigned.
Qualifications:
Minimum Requirements:
  • At least one year of office experience.
  • Positive and upbeat demeanor.
  • Ability to work collaboratively in a team environment.
  • Willingness to undergo MVR, background checks, and pre-employment drug testing.
  • Previous experience in a dealership setting is preferred.
  • Familiarity with CDK software is a plus.
  • Must be authorized to work in the United States.
Equal Opportunity Statement
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Shift Details
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