Customer Service Representative

6 days ago


Hamilton, Kansas, United States Impact Auto Auctions Ltd. Full time

Job Title: Customer Service Representative

Job Summary:

Impact Auto Auctions Ltd. is seeking a Customer Service Representative to join our team at our facility in North Hamilton, ON. As a Customer Service Representative, you will be responsible for addressing all customer inquiries, processing orders and assignments, and performing various clerical duties.

Key Responsibilities:

  • Apply knowledge of organization, product services, and policies to provide customer support through mail, telephone, and direct personal contact.
  • Process orders and assignments, and enter data into the computer system.
  • Reference pricing and delivery information, and perform word processing assignments, filing, and related clerical duties.
  • Respond to customer questions, complaints, and requests, and set up new records and maintain existing records.
  • Perform other duties as assigned.

Requirements:

  • High School diploma or equivalent experience preferred.
  • 0-2 years previous work experience.
  • Able to communicate effectively with customers, and have basic computer skills.
  • Time management skills, and a positive attitude.
  • Ability to work independently, and have clear communication skills.
  • Professional and clean appearance, and bilingual in English/French.

What We Offer:

A benefits package including health insurance, RRSP Employer Matching Contributions, STD/LTD, Life Insurance/AD&D, and Employee Stock Purchasing Options.

Impact Auto Auctions Ltd. is an equal opportunity employer, and a drug-free workplace.



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