Customer Support Specialist
1 week ago
HSBC Group - Customer Support Specialist
Location: Hamilton, United Kingdom
Job Type: Permanent - Full Time
Work Style: Office-Based
Starting Salary: £22,000 per annum, pro rata for part-time hours
As a Customer Support Specialist at HSBC Group, you will be immersed in a dynamic customer service atmosphere where adaptability is key. Your role will involve engaging with customers daily, assisting them in navigating our innovative banking solutions. You will handle a high volume of inquiries, speaking with over 60 customers each day.
Our commitment to exceptional customer service is driven by our dedicated team members who are not just employees but are passionate individuals eager to exceed customer expectations. We prioritize a customer-centric approach, ensuring that our interactions reflect our core values.
Benefits and Perks:
- Flexible working arrangements with options for 4 or 5-day shifts
- Access to an on-site gym, personal training, virtual wellness classes, and health events
- Annual leave of 231 hours based on a 35-hour work week
- Opportunity for up to 2 paid community service days each year
- Complimentary parking facilities
- Subsidized on-site childcare services
- Comprehensive healthcare coverage for you and your family
- Competitive parental leave policies
- Career development programs and opportunities for advancement
- Extensive training support during the initial onboarding period
We believe in building a workforce that mirrors the diversity of our customer base. We welcome applications from individuals of all backgrounds, beliefs, ages, disabilities, genders, sexual orientations, nationalities, and religions. We encourage everyone to bring their authentic selves to HSBC Group.
Shift Patterns:
Our customer support operates 24/7, requiring various shift patterns to accommodate both our customers and your lifestyle. Shift start times can range from 06:30 to 01:00, with a maximum shift length of 9 hours and a minimum of 11 hours between shifts. You may be scheduled for shifts that include weekends and late evenings.
We offer both full-time and part-time positions, with initial training conducted on a full-time basis for the first 5 weeks, during which you will receive full pay.
Hybrid Working Model:
As a part of our commitment to flexibility, we support a hybrid working model that includes both office and remote work. Initial training will be conducted remotely, followed by in-office support to help you acclimate to your new role.
At HSBC Group, we strive to create a balanced work-life environment, offering various flexible working options to meet the diverse needs of our employees.
-
Customer Support Specialist
1 week ago
Hamilton, Kansas, United States HSBC Group Full timePosition: Customer Support Specialist Location: Hamilton, United Kingdom Job Type: Permanent - Full Time Salary: £22,000 per annum, pro rata for part-time hours As a Customer Support Specialist at HSBC Group, you will be immersed in a dynamic customer service atmosphere where adaptability is key. Your role will involve engaging with customers to assist them...
-
Customer Support Office Specialist
3 days ago
Hamilton, Kansas, United States Canadian Linen Full time**Job Summary**Canadian Linen & Uniform Service is seeking a highly organized and detail-oriented Customer Support Office Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers and branches across Canada.**Key Responsibilities:**Field inbound inquiries from...
-
Customer Support Specialist
1 week ago
Hamilton, Kansas, United States HSBC Group Full timePosition: Customer Support Specialist Location: Hamilton, United Kingdom Job Type: Permanent - Full Time Salary: £22,000 per annum, pro rata for part-time hours As a leading financial institution, HSBC Group offers a dynamic and fast-paced environment where customer service is at the forefront of our operations. In this role, you will engage with customers...
-
Customer Care Specialist
1 week ago
Hamilton, Kansas, United States HSBC Group Full timeHSBC Group - Customer Care Specialist Position Overview: As a vital member of our customer service team, you will be working in a dynamic environment, engaging with clients to assist them in navigating their banking needs. Your role will be pivotal in driving our commitment to exceptional service. Key Responsibilities: Handle a high volume of customer...
-
Customer Service Administrative Specialist
1 week ago
Hamilton, Kansas, United States Canadian Linen Full timeCustomer Support Office Specialist (6 months Contract)Job Category: Individual ContributorRequisition Number: CUSTO018357Location: Not specifiedAbout Canadian Linen & Uniform ServiceCanadian Linen & Uniform Service (CLAUS) is a leading provider of uniforms and related services to a diverse clientele across the nation. With a commitment to quality, CLAUS...
-
Client Support Office Coordinator
2 weeks ago
Hamilton, Kansas, United States Canadian Linen Full timeCustomer Support Office Specialist (Contract Position)Job Category: Individual ContributorJob Details:About Canadian Linen & Uniform ServiceCanadian Linen & Uniform Service (CLAUS) is a leading provider of uniforms and related services, catering to over 300,000 clients across various sectors. Our comprehensive approach includes designing, manufacturing,...
-
Support Services Office Associate
2 weeks ago
Hamilton, Kansas, United States Canadian Linen Full timeCustomer Support Office Specialist (6 months Contract)Job Category: Individual Contributor Requisition Number: CUSTO018357Job OverviewAbout Canadian Linen & Uniform ServiceCanadian Linen & Uniform Service (CLAUS) delivers uniforms and related services to over 300,000 clients across various sectors. From the design and production to laundering and delivery,...
-
Pet Care Specialist
4 days ago
Hamilton, Kansas, United States Petco Full timeJob SummaryWe are seeking a highly skilled and passionate Pet Care Specialist to join our team at Petco. As a Dog Trainer, you will be responsible for delivering exceptional dog training services to our customers, while maintaining operational standards and driving sales growth.Key ResponsibilitiesDeliver high-quality dog training services to customers,...
-
Retail Sales Specialist
2 weeks ago
Hamilton, Kansas, United States Tire Discounters Full timeRetail Sales SpecialistJob Category: Sales AssociateRequisition Number: SALES008143Job OverviewKey Responsibilities:As a Retail Sales Specialist, you will:Assess customer requirements and suggest suitable products and services tailored to their specific preferences.Ensure the completion of each customer transaction from start to finish.Deliver exceptional...
-
Delivery Associate
3 days ago
Hamilton, Kansas, United States American Freight Furniture Full timeJob SummaryThe Delivery Associate - Merchandise Specialist is responsible for the delivery of merchandise to customer homes. This role requires a high level of attention to detail to ensure that merchandise is delivered safely and without damage. The ideal candidate will have a valid State Issued Driver's License and be at least 18 years of age.Key...
-
Logistics Support Associate
1 week ago
Hamilton, Kansas, United States American Freight Furniture Full timeLogistics Support AssociateJob Category: Store Services Requisition Number: DELIV006385Job OverviewThe Logistics Support Associate plays a crucial role in facilitating the delivery of products to customers' residences. The items delivered encompass home appliances, mattresses, furniture, outdoor equipment, and fitness gear. Typically, a two-person team is...
-
Customer Service Representative
5 days ago
Hamilton, Kansas, United States Impact Auto Auctions Ltd. Full timeJob SummaryImpact Auto Auctions Ltd. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Customer Service Representative
5 days ago
Hamilton, Kansas, United States HSBC Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Hamilton Contact Centre. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key...
-
Customer Service Representative
7 days ago
Hamilton, Kansas, United States Lifemark Health Group Full timeAs a valued member of the Lifemark Health Group team, you will play a vital role in delivering exceptional patient care and administrative support. Your passion for customer service and attention to detail will shine through in your work, making a positive impact on our patients and colleagues alike.**Key Responsibilities:**• Respond to patient inquiries...
-
Logistics Support Associate
1 week ago
Hamilton, Kansas, United States American Freight Furniture Full timeHome Delivery AssistantJob Category: Store Services Requisition Number: DELIV006385Job OverviewThe Home Delivery Assistant plays a crucial role in facilitating the transportation of products to customers' residences. The range of merchandise includes household appliances, mattresses, furniture, outdoor equipment, and fitness gear. Typically, a two-person...
-
Logistics Support Associate
2 weeks ago
Hamilton, Kansas, United States American Freight Furniture Full timeHome Delivery AssistantJob Category: Store Services Requisition Number: DELIV006385Job OverviewThe Home Delivery Assistant plays a crucial role in facilitating the transportation of products to customer residences. The items delivered encompass home appliances, mattresses, furniture, lawn and garden supplies, as well as fitness equipment. Typically, a...
-
Transport Specialist
2 weeks ago
Hamilton, Kansas, United States Synagro Technologies Inc Full timeTransport Specialist - CDL Class A - Hamilton, OHJob Category: Operations Requisition Number: DRIVE002283Job OverviewAt Synagro Technologies Inc, we collaborate with our partners to enhance water quality, safeguard our environment, and support our communities by transforming what is often seen as waste into valuable resources. Our commitment to...
-
Client Service Advisor
1 week ago
Hamilton, Kansas, United States HSBC Group Full timeCustomer Engagement Representative Location: Glasgow, United Kingdom Job Type: Permanent - Full Time Work Style: Office Based Salary: £22,000 per annum, pro rata for part-time hours At HSBC Group, we are seeking dedicated individuals to join our dynamic customer service team in a fast-paced environment. As a Customer Engagement Representative, you will play...
-
Patient Care Coordinator
7 days ago
Hamilton, Kansas, United States Lifemark Health Group Full timeAs a valued member of the Lifemark Health Group team, you will play a vital role in delivering exceptional patient care and administrative support. Your passion for customer service and attention to detail will shine through in your work, making a positive impact on our patients and colleagues alike.**Key Responsibilities:**• Respond to patient inquiries...
-
Truck Driver
4 days ago
Hamilton, Kansas, United States Air Liquide Full timeJob SummaryAir Liquide is seeking a skilled Truck Driver to transport cryogenic gases safely from our Hamilton facility to customers in the province of Ontario. This is a full-time position that requires working weekends and afternoon shifts, with a guaranteed schedule of Fridays through to Mondays inclusive.Key ResponsibilitiesTransport cryogenic gases in a...