Account Development Associate

2 days ago


Grand Rapids, Michigan, United States Trane Technologies Full time
Job Title: Account Development Associate

We are seeking a highly motivated and customer-focused Account Development Associate to join our team at Trane Technologies. As a key member of our Residential Parts & Supply Store team, you will play a critical role in delivering exceptional customer experiences and driving sales growth.

About the Role:

As an Account Development Associate, you will be responsible for:

  • Engaging with customers to understand their needs and provide timely solutions to their HVAC Parts & Supply needs.
  • Maintaining current knowledge of Trane products, offerings, and promotions to partner with customers and grow sales.
  • Executing quotes and order management processes with high accuracy to ensure customer satisfaction and timely delivery.
Qualifications:

To be successful in this role, you will need:

  • A GED or High School Diploma.
  • Experience in a fast-paced, customer-focused environment with a focus on customer service, continuous improvement, and safety.
  • Minimum of 2 years of inside sales, retail, or related experience; HVAC sales knowledge and a mechanical aptitude are beneficial.
  • Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.
What We Offer:

We offer competitive compensation and comprehensive benefits, including:

  • From $25/hour and up based on experience, with a monthly incentive plan.
  • Generous benefits package, including health insurance, holistic wellness programs, and more.
  • Opportunities for professional growth and development through company programs and tuition assistance.
About Trane Technologies:

We are an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.



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