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Strategic Account Development Specialist

2 months ago

Grand Rapids, Michigan, United States LACROIX Group Full time
Job Description

We are seeking a seasoned Key Account Manager to join our LACROIX Group team.

Reporting to the North America VP, Program Management, you will be responsible for the commercial development of a portfolio of existing strategic accounts in the Automotive segment.

  • You will contribute to the development strategy of your accounts, working closely with cross-functional teams to identify opportunities and drive growth.
  • You will deploy the defined strategy with customers to develop sales, leveraging your expertise in commercial development and account management.
  • You are the customer's main interface within the company, responsible for ensuring seamless communication and resolving any issues that may arise.

In collaboration with our various departments, you will:

  • Develop and execute commercial offers, including costing, technical, and industrial proposals.
  • Lead the commercial and logistical contracting phase, ensuring timely and cost-effective delivery of products and services.
  • Negotiate programs in terms of price, lead time, and quality, driving value for both our company and our customers.
  • Ensure the financial follow-up and risk management of your portfolio, including profitability, compliance with payment deadlines, management of obsolete or excess inventory, quality or technical disputes, and other potential issues.

Qualifications

The ideal candidate will have:

  • Solid experience in developing existing strategic customer accounts, with a minimum annual portfolio of $5M.
  • A strong background in the manufacturing industry, with a focus on the Automotive segment.
  • Proven expertise in commercial development, account management, and strategic planning.

Nice to have:

  • Working experience in a subcontracting environment, and/or electronics and/or EMS Company.
  • Proven experience in providing additional services and/or custom products to customers.