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Healthcare Systems Sales Manager

2 months ago

Sacramento, California, United States Quest Diagnostics Full time

Position Overview:

At Quest Diagnostics, we are dedicated to providing comprehensive solutions that empower patients and healthcare professionals in making informed medical decisions. Our diagnostic testing, information, and services are critical in navigating significant healthcare choices, necessitating a commitment to sensitivity, professionalism, and exceptional service.

As a Sales professional, you will represent a leading organization in the industry, with opportunities to enhance your expertise and capabilities. Your role will involve inspiring colleagues and demonstrating a genuine concern for the quality of service we provide to our clients.

Our Sales Teams serve as the public face of Quest Diagnostics, and we prioritize the development and support of their skills. You will have the autonomy to manage your schedule while benefiting from the reputation of a trusted brand. With numerous opportunities for repeat business and referrals, we also offer robust support, competitive compensation, and comprehensive benefits.

Key Responsibilities:

  • Drive revenue growth within existing healthcare system accounts by identifying new sales opportunities and addressing potential service gaps.
  • Foster customer loyalty by building relationships with key personnel within health systems, including decision-makers and other influential stakeholders.
  • Collaborate with regional sales leadership to formulate business strategies and value propositions aimed at enhancing volume and profitability within assigned accounts.
  • Educate health system staff on operational processes, including the test ordering procedure, to ensure accuracy and timeliness in transactions.
  • Implement pricing adjustments and ensure adherence to contractual agreements.
  • Provide immediate assistance for less complex service inquiries and escalate more complex issues to the appropriate resources, ensuring follow-up on resolutions.
  • Stay informed about all connectivity products (e.g., Care 360, e-orders, e-prescribe) and new testing options.
  • Ensure compliance with corporate policies and regulatory requirements.

Qualifications:

Required Experience:

  • A minimum of five (5) years of successful experience in providing services to healthcare providers.
  • At least three (3) years of experience in sales.

Knowledge Requirements:

  • Familiarity with reference laboratory operations, esoteric testing, and related processes.
  • Understanding of the healthcare landscape, including payers and regulatory frameworks.
  • Proven track record of excellence in client service delivery.

Education:
A Bachelor's Degree is required.

Licensing/Travel:
Must possess a valid driver's license and be willing to travel within the designated regional market.

Compensation:
The target compensation range is $145,000 to $165,000, which includes a base salary and sales incentives. There is potential for higher earnings, as sales incentives are uncapped at Quest Diagnostics. Base salary offers are determined by various factors, including relevant skills, training, experience, education, and applicable certifications.

Benefits:
We are proud to offer a comprehensive benefits package designed to support the health and well-being of our employees and their families. Depending on the position's full-time or part-time status, benefits may include:

  • Company Vehicle and Gas Card
  • Sales Incentive Plan
  • Sales Incentive Guarantee (for the initial months of employment)
  • Comprehensive New Hire Training
  • Leadership Development Programs
  • Medical, Dental, and Vision Coverage
  • Flexible Spending Accounts (FSAs)
  • 401(k) Plan with Company Match
  • Employee Stock Purchase Plan (ESPP)
  • Supplemental Life Insurance
  • Short- and Long-Term Disability Options
  • Paid Time Off and Health Time

Equal Employment Opportunity:
Quest Diagnostics is an equal opportunity employer. We are committed to recruiting, hiring, and promoting qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by law.