Laundry Service Representative

3 weeks ago


Sacramento, California, United States Monster Laundry Full time
Job OverviewMonster Laundry is a self-service laundry center that offers a unique blend of convenience and quality. As a Laundry Center Delivery Driver, you will play a vital role in ensuring our customers receive exceptional service and support.

Responsibilities:

* Provide top-notch customer support to our pickup and delivery customers
* Receive and investigate customer complaints in a professional and timely manner
* Maintain a safe and efficient delivery approach, focusing on the well-being of our customers and staff
* Clean and maintain our cargo van, ensuring it remains in excellent condition
* Refer potential new customers to our sales department

Qualifications:

* Strong understanding of customer service principles
* Ability to work safely and efficiently in a fast-paced environment
* High attention to detail when processing delivery orders
* Availability to work 5-20 hours per week during operating hours
* Ability to work on Saturdays and Sundays
* Physical ability to lift 30 pounds regularly
* Excellent communication skills

Benefits:

* 401(k) Retirement Plan
* Weekly washing and drying services up to $40 for personal use
* 10 days of personal time off (PTO) per year
* Flexible hours

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