Patient Service Representative

4 weeks ago


Sacramento, California, United States RadNet Northern California Full time

Job Title: Patient Service Representative

Job Summary:

We are seeking a highly skilled Patient Service Representative to join our team at RadNet Northern California. As a Patient Service Representative, you will be responsible for providing exceptional customer service to our patients, ensuring a positive experience from the moment they arrive at our facility.

Key Responsibilities:

  • Greet and register patients in a friendly and service-oriented manner.
  • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
  • Collect and log all co-pays and fees.
  • Answer/transfer incoming phone calls.
  • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
  • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
  • Coordinate with the back-office staff for timely and effective care of patients.

Requirements:

  • High School Diploma or GED.
  • Intermediate to advanced computer skills.
  • Strong multitasking and communication skills.
  • Experience providing exceptional customer service.
  • Medical terminology knowledge and recent medical/radiology office experience is preferred.

Pay Range: USD $18.00 - USD $26.00 per hour.

Shift: Midday.

Shift Variations: Monday-Friday, 9:00am-6:00pm.



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