Client Service Representative
4 weeks ago
At Corporation Service Company, we are seeking a highly skilled Client Service Representative to join our team. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Build strong relationships with clients to understand their unique needs and concerns
- Fulfill requests and answer questions for internal and external customers
- Respond promptly to client inquiries via phone or electronically
- Provide excellent customer service to both internal and external clients
- Organize the workflow to meet customers' time frames and demands
- Navigate between multiple databases quickly and accurately
- Recommend process improvements where applicable
- Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services
Requirements:
- Experience working in a customer service or administrative capacity
- Energetic self-starter who thrives in a fast-paced, team-oriented environment
- Attention to detail and accuracy
- Strong prioritization and time-management skills
- Flexibility and agility, with the ability to multitask
- Problem-solving skills
- Strong computer skills and proficiency in MS Office, Word, and Excel
- Effective verbal and written communication skills
- Salesforce experience a plus
About Us:
Corporation Service Company is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues.
Why Join Us:
- Competitive compensation and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply:
Interested candidates should submit their resume and cover letter to our website. We are an equal opportunities employer and welcome applications from diverse candidates.
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