Customer Service Representative
3 weeks ago
At Carmax, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for:
- Meeting and greeting all service customers in a friendly manner
- Assisting Service/Customer Operators with incoming service calls
- Interviewing and documenting customer concerns
- Establishing specific call times with each customer to update them on the status of their vehicle
- Creating repair orders and routing work to technicians or mechanics
What You'll Need:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving skills
Why Carmax?
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you.
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