Receivables Management Specialist

2 weeks ago


Pawtucket Rhode Island, United States Encore Fire Protection Full time

Position Overview:


Encore Fire Protection stands as a premier, comprehensive fire safety organization catering to the Northeast, boasting a clientele of over 30,000 and a workforce exceeding 1,400.

Our commitment is to deliver an unparalleled experience to those who rely on us for life-saving and property protection through innovative fire suppression, sprinkler, and alarm systems.


We are in search of a proactive Receivables Management Specialist to enhance our finance team, focusing on the management of accounts receivable within our service sector. This role is essential as we continue to expand and thrive in the industry.

The position will be based at our headquarters, reporting directly to the Senior AR Manager – Services.


Key Responsibilities:

  • Oversee a designated regional aging portfolio to identify and rectify overdue accounts.
  • Maintain accurate aging reports with timely updates; alert Operations and Account Management regarding critical account disputes.
  • Assess and recommend actions for uncollectible debts, including demand letters, collection agency referrals, and write-off proposals.
  • Identify and communicate necessary billing adjustments, collaborating with both internal and external stakeholders to resolve discrepancies.
  • Work with cross-functional teams to pinpoint improvement opportunities, enhancing Days Sales Outstanding (DSO) and mitigating risks.
  • Adopt a proactive approach to tackle complex challenges and adeptly manage unexpected changes in a dynamic environment.
  • Assist with accounting inquiries and participate in special projects as needed.

Qualifications:

  • Experience in collections within a fast-paced, high-volume corporate environment.
  • Exceptional verbal and written communication skills, coupled with strong interpersonal abilities.
  • Solid understanding of accounting principles and practices.
  • Proficient in utilizing various platforms to gather client information.
  • Self-motivated with the ability to work independently, effectively managing time and consistently meeting objectives.
  • Hands-on experience in generating detailed reports and interpreting complex data to address business challenges.
  • Strong skills in Microsoft Excel are advantageous.
  • Highly organized, detail-oriented, and capable of multitasking in a rapidly evolving company.

What We Offer:


At Encore, we are dedicated to fostering a culture that thrives on success and is invigorated by our mission to enhance safety and quality of life.

We recognize and reward contributions to our growth, understanding that rewards extend beyond financial compensation.


  • Competitive salary based on experience, with opportunities for performance-based bonuses.
  • A purpose-driven work environment that encourages efficiency and effectiveness.
  • Casual dress code with flexibility based on situational requirements.
  • Provision of Encore-branded apparel upon joining.
  • A culture that values innovative ideas and embraces change.
  • Access to advanced web-based productivity tools.
  • Participation in a 401(K) plan with employer matching.
  • Comprehensive medical, dental, and vision benefits.
  • Company-paid life insurance coverage.

Encore Fire Protection is an Equal Opportunity Employer and an E-Verify Employer, committed to a diverse and inclusive workplace.

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