Transportation Operations Manager

6 days ago


Los Angeles, California, United States Krispy Kreme Full time
Job Summary

We are seeking a highly skilled Transportation Operations Manager to join our team at Krispy Kreme. As a key member of our operations team, you will be responsible for the direct supervision of our Route Service Representative (RSR) team, ensuring the safe and efficient delivery of our premium sweet treats to our customers.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by ensuring timely and accurate delivery of our products, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Route Management: Plan and manage daily routes to optimize delivery efficiency, ensuring that all routes are completed on time and within budget.
  • Driver Supervision: Supervise and coach our RSR team to ensure they are meeting safety and regulatory compliance standards, as well as delivering exceptional customer service.
  • Training and Development: Provide ongoing training and development to our RSR team to ensure they have the skills and knowledge needed to perform their duties effectively.
  • Safety and Sanitation: Ensure that all safety and sanitation standards are met, including regular vehicle inspections and maintenance checks.
Requirements
  • Education: High School Diploma or Equivalent
  • Experience: Previous experience in transportation operations, logistics, or a related field
  • Skills: Strong organizational and problem-solving skills, ability to work independently and as part of a team, excellent communication and interpersonal skills
  • Certifications: Valid driver's license, ability to meet Krispy Kreme's driving standards
What We Offer
  • Competitive Salary: $50,000 - $75,000 per year
  • Benefits: Comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company


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