Transportation Operations Lead

1 week ago


Los Angeles, California, United States MV Transportation Full time

Overview:

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.


Key Responsibilities:
MV Transportation is in search of an

Operations Supervisor


to support the Operations Manager and the General Manager in the daily oversight of service delivery, ensuring adherence to the policies of the contracting agency and compliance with company procedures.

The Operations Supervisor will directly manage the Dispatch area along with the bus control office and road supervision activities, assisting in the supervision of operators under the guidance of the General Manager and the Operations Manager.

This role involves overseeing the effective utilization of dispatch software and in-vehicle technology, working closely with the team to enhance service quality through proficient management of this essential technology.

The Operations Supervisor will examine all logs and documentation from the bus controller office, guarantee coverage for all Driver and Supervisor shifts, monitor equipment availability, and ensure optimal daily operational performance and safety across all routes.


Job Duties:
Supervises Drivers and Dispatch personnel.
Monitors daily operations.
Reviews staff schedules and daily manifests for efficiency and operational effectiveness.
Generates reports and compiles all necessary documentation, both current and historical, related to operational matters.
Provides counsel and coaching to Drivers and Dispatchers as needed. Enforces the procedures and policies outlined in the Employee Handbook, CBA, and local division protocols.
Responds to client inquiries.
Collaborates with other division personnel to ensure the achievement of division objectives.

Qualifications:

Required Skills:
Must possess a minimum of two (2) years of experience in a relevant supervisory role.

The ideal candidate should have experience in a Paratransit setting and possess skills in scheduling, personnel management, policy enforcement, and training.

Proficiency in MS Office software is essential.
The successful candidate must be capable of working independently and demonstrate strong written and verbal communication skills.
Understanding of contractual obligations is crucial for effective job performance.
Familiarity with company policies ensures that the Operations Supervisor employs consistent measures to evaluate Driver activities.

Compensation:
$23.69/hour


MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.


Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.



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