Flexible Visitor Receptionist
1 week ago
The Customer Welcome Specialist is responsible for delivering outstanding service to all visitors and providing essential information to enhance their experience.
This role requires availability for various shifts, including mornings, afternoons, evenings, and weekends.
Benefits:
ABM offers a robust benefits package. For details regarding ABM's benefits, please refer to the official resources.
Essential Qualifications:
- Must be at least 18 years old
- No prior experience necessary; training will be provided
- No educational credentials required
Preferred Qualifications:
- Previous experience in customer service or a related field is advantageous
Key Responsibilities:
- Maintain cleanliness and organization in the designated work area, ensuring compliance with safety standards
- Provide hospitality services to guests, creating a welcoming atmosphere
- Proactively address and respond to guest inquiries in a friendly and supportive manner
- Communicate effectively and professionally with all visitors
- Implement emergency procedures as needed
- Remain composed and courteous when dealing with challenging situations
- Stay informed about relevant services, policies, and procedures
- Guide customers to the appropriate departments based on their needs
- Collaborate effectively with team members across departments
- Participate in all mandatory meetings and training sessions
- Strive to deliver exceptional customer service at all times
This position is ideal for individuals entering or re-entering the workforce with limited experience and education. ABM is a military-friendly employer, encouraging veterans and candidates with military backgrounds to apply.
About ABM:
ABM is a leading provider of facility services and solutions, committed to creating cleaner, healthier, and more sustainable environments. Our extensive service offerings include janitorial, engineering, parking, electrical, HVAC, landscaping, and more.
With a diverse clientele spanning various industries, ABM has a strong presence in commercial office buildings, educational institutions, healthcare facilities, and entertainment venues.
Founded in 1909, ABM operates over 350 offices globally, employing more than 100,000 team members.
ABM is proud to be an Equal Opportunity Employer, welcoming applicants from all backgrounds without discrimination.
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