Mobile Associate, Bilingual Spanish

2 weeks ago


Buffalo, New York, United States T-Mobile Full time
Job Overview

As a Mobile Associate at T-Mobile, you will be part of a dynamic Retail Team of Experts who bring the T-Mobile brand to life. You will be a brand ambassador, building energy and excitement around our products and services. You will thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

Key Responsibilities
  • Build proficiency in serving and selling to customers, providing a world-class customer experience, and building loyalty.
  • Help customers pick up where they left off in their shopping journey, whether online, through Customer Care, or in-store.
  • Explore individual needs and provide hands-on demonstrations of the latest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep customers connected to the people and lifestyle they love.
  • Approach service and sales needs with composure, integrity, and compassion.
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred (Required)
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it (Required)
  • Competitive drive and proven ability to succeed in a fast-paced sales environment (Required)
Benefits

T-Mobile offers a comprehensive benefits package, including medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, and up to 12 paid holidays. We also offer mobile service and home internet discounts, pet insurance, and access to commuter and transit programs.

Why Join T-Mobile?

T-Mobile is an Equal Opportunity Employer. We value diversity and inclusion in the workplace and are committed to creating a culture of belonging. We offer opportunities for growth and development, and our employees are empowered to make a difference in the lives of our customers.



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