Senior Application Support Analyst
2 weeks ago
Position Overview:
This role offers the flexibility to work remotely within the Sutter Health Northern California region, while also requiring regular onsite presence at both outpatient and inpatient facilities.
Delivers expert application and technical assistance to ensure that applications are effectively planned, documented, validated, comply with standards, and are properly maintained.
In addition to routine support, this position leads more intricate triage and troubleshooting efforts for product clients. Engages in identifying, classifying, and resolving issues within the applications. Furthermore, this role oversees large and complex application initiatives and provides mentorship to other team members.Highly desired experience:
Experience in Radiation Oncology
Experience in a mixed vendor environment focusing on OIS/TPS systems
Support of clinical applications
General understanding of technical infrastructure and dependencies
Knowledge of DICOM & HL7
Project Management, design, testing, and technical functions
Software upgrades, installations, and maintenance
Implementation, troubleshooting, and training
Familiarity with Microsoft, Citrix, and Remote access technologies
Understanding of regulatory requirements and quality assurance guidelines relevant to radiation oncology IS systems
Job Description:
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
Bachelor's:
Computer Science, Information Technology, or a related field
TYPICAL EXPERIENCE:
2 years of recent relevant experience
SKILLS AND KNOWLEDGE:
Expert knowledge of data and application development lifecycle methodologies.
Working knowledge of healthcare operations and structure.
Familiarity with Health Level 7 (HL7) and Extensible Markup Language (XML) messaging standards and structure, as well as Application Program Interfaces (APIs).
Advanced understanding of downstream applications and core systems integration.Ability to prioritize tasks that accurately reflect the relative importance of job responsibilities and manage assignments to complete work efficiently.
Strong verbal and written communication skills to effectively engage with diverse groups including executives, managers, and subject matter experts.Job Shift:
Varied
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
As Needed
Benefits:
Yes
Unions:
No
This position is eligible for remote work.
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Number of Openings:
1
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