Lead Application Support Analyst
2 weeks ago
The California Department of Public Health (CDPH) is seeking a dedicated professional to join our team as a Lead Application Support Analyst. This role is pivotal in supporting our mission and strategic objectives by developing innovative solutions, enhancing partnerships, and utilizing technology effectively.
Key ResponsibilitiesUnder the supervision of the Information Technology Manager I, the Lead Application Support Analyst will:
- Engage in comprehensive support for applications and interfaces across both on-premises and cloud environments.
- Provide strategic advisement on enterprise policies, architecture, and the maintenance of intricate IT solutions.
- Oversee the lifecycle management of mission-critical products and systems, ensuring they meet organizational standards.
- Address complex IT challenges with a high level of independence, including administration, security, troubleshooting, and customer education.
- Foster effective relationships with stakeholders to ensure seamless communication and collaboration.
The Lead Application Support Analyst will ensure that application architecture and shared services align with CDPH standards, facilitating interoperability between various programs and external service providers.
Work EnvironmentThis position may require flexible working hours to support critical systems. The role offers a hybrid work model, allowing for a combination of remote and in-office work.
QualificationsIdeal candidates will possess a strong background in IT systems, with experience in application support, project management, and collaboration with diverse stakeholders. A commitment to equity, diversity, and inclusion is essential in advancing the health and well-being of California's communities.
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