eCOB Specialist I

2 weeks ago


Cincinnati, Ohio, United States Elevance Health Full time

Job Summary:

The eCOB Specialist I is a critical role within Elevance Health, responsible for researching and investigating other coverage for all of the company's groups and members. This position requires a high level of complexity and attention to detail, as the eCOB Specialist I must interpret complex rules, laws, and contracts to ensure accurate coordination of benefits.

Key Responsibilities:

  • Utilize internal queries and resource tools to identify members who are or should be enrolled in other coverage.
  • Aide members in enrolling in Medicare when they are entitled.
  • Update all of the company's membership system components with investigation results for claim coordination.
  • Ensure correct forms are provided to assist members enrolling in Medicare.
  • Review claim history to reconcile processed, pended, or recovered claims.
  • Associate must identify the correct formulas to adjudicate impacted claims, using multiple COB formulas for various product types, pursuant to State and Federal Guidelines.

Requirements:

  • Requires a HS diploma or equivalent and a minimum of 1 year of claims processing and/or customer service and a minimum of 1 year coordination of benefits experience; or any combination of education and experience which would provide an equivalent background.
  • Knowledge of NAIC & CMS COB guidelines strongly preferred.
  • Excellent oral and written communication skills, PC skills, database system, and related software (word processing, spreadsheets, etc.) strongly preferred.

Work Environment:

This role is a non-management, non-exempt position, working a 1st shift (United States of America) schedule. The salary range for this position is $19.04 to $34.27, and the job is located in California, Colorado, District of Columbia, Nevada, New York, and Washington State.

About Elevance Health:

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

Benefits:

Elevance Health offers a range of market-competitive total rewards, including merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) + match, stock purchase plan, life insurance, wellness programs, and financial education resources.



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