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Clinical Specialist I

2 months ago

Cincinnati, Ohio, United States Orthofix Full time
About Orthofix

We are a leading global spine and orthopedics company with a premier portfolio of biologics, innovative spinal hardware, bone growth therapies, specialized orthopedic solutions, and a leading surgical navigation system.

Our combined company is over 1,600 strong, with products distributed in 68 countries worldwide and a global R&D, commercial, and manufacturing footprint.

Job Summary

The Clinical Specialist I will become a product expert and advise surgeons and staff during surgery on all aspects of the systems technology.

The primary role is to manage designated accounts within specified territory by providing on-site consulting, guidance, and assistance to physicians and Operating Room (OR) personnel to ensure product and tools accuracy in usage.

Key Responsibilities
  1. Educate/train physicians and relevant hospital personnel on the use of the company's navigation technologies, associated equipment, and instruments at installations, trade shows, and labs to ensure procedural efficiency.
  2. Work with key surgeons to obtain product feedback to communicate to product development teams for continuous technical enhancement.
  3. Analyze, resolve, and repair issues through detailed analysis and in-depth understanding of the product.
  4. Provide prompt customer support by use of comprehensive case collecting process, ensuring client satisfaction.
  5. Keep abreast of developments regarding 7D (SeaSpine) and competitive Image Guided Surgery products and services through ongoing training and individual research and development.
  6. Support sales efforts by coordinating closely with the Area Sales Manager to leverage your clinical expertise in developing sales opportunities.
  7. Partner with other cross-functional teams in selling the clinical benefits of the company's products, drive continuous account growth, and case volume.
Requirements

The requirements listed below are representative of the education, knowledge, skill, and/or ability required for this position.

  • Associate's Degree with a year of relevant or applicable experience.
  • Strong interpersonal and communication skills.
  • Strong communication of technical subjects to a wide range of audiences.
  • Quick analytical thinking and problem-solving skills.
  • Independent worker, strong work ethic, and self-motivated.
  • Strong computer literacy.
  • Ability and willingness to travel throughout the United States.
  • Off-hours, weekend, and holiday support at times.
  • Flexible day-to-day availability and schedule.
Preferred Qualifications

The education, knowledge, skills, and/or abilities listed below are preferred qualifications in addition to the minimum qualifications stated above.

  • Bachelor's Degree (B.A.) with a year of relevant or applicable experience.
  • B.S. in Nursing or relevant Biomedical or Clinical based field.
  • Experience with surgical navigation technologies.
  • Experience in the OR.
  • Experience with stereotactic navigation, robotics, and/or other medical technologies.
  • Knowledge of surgical procedures, anatomy, and medical terminology.
  • Understanding of PACS, DICOM, networking.
  • Prior experience in sales or customer services is an asset.
  • Proficient in the use of PC software applications, including Microsoft Office.
Physical Requirements

The physical requirements listed in this section include, but are not limited to, the motor/physical abilities, skills, and/or demands required of the position in order to successfully undertake the essential duties and responsibilities of this position.

In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to allow qualified individuals with a disability to perform the essential functions and responsibilities of the position.

The position requires frequent or continuous standing, walking, bending, stooping, kneeling, or crouching and pushing and/or pulling.

There is frequent heavy lifting of 40lbs or more.

Continuous and frequent travel is also required.

Compensation

The anticipated salary for this position is $75,000 - $79,000 per year, with commissions based on performance, and benefits.

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years of experience within the industry, education, etc.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, caste, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, reproductive health decision-making, medical leave, or other types of protected leave.