Clinical Specialist I

5 days ago

Cincinnati, Ohio, United States Orthofix Full time
Why Orthofix?

We are a leading global spine and orthopedics company with a premier portfolio of biologics, innovative spinal hardware, bone growth therapies, specialized orthopedic solutions, and a leading surgical navigation system. Our combined company is over 1,600 strong, with products distributed in 68 countries worldwide and a global R&D, commercial, and manufacturing footprint. This is just the beginning.

Our Culture

Our culture is built around Integrity and the core beliefs we live by: Exceed Expectations, Work Together, Be Respectful, Get Lean, and Have Fun. We are a team of dedicated professionals who demonstrate every day their commitment to our mission of improving the lives of patients.

Job Summary

The primary role of the Clinical Specialist I is to become a product expert and advise surgeons and staff during surgery on all aspects of the systems technology. The territory includes Ohio, Indiana, and Michigan.

Key Responsibilities
  • Manage designated accounts within specified territory by providing on-site consulting, guidance, and assistance to physicians and Operating Room (OR) personnel to ensure product and tools accuracy in usage.
  • Educate/train physicians and relevant hospital personnel on the use of the company's navigation technologies, associated equipment, and instruments at installations, trade shows, and labs to ensure procedural efficiency.
  • Work with key surgeons to obtain product feedback to communicate to product development teams for continuous technical enhancement.
  • Analyze, resolve, and repair issues through detailed analysis and in-depth understanding of the product.
  • Provide prompt customer support by use of comprehensive case collecting process, ensuring client satisfaction.
  • Keep abreast of developments regarding 7D (SeaSpine) and competitive Image Guided Surgery products and services through ongoing training and individual research and development.
  • Support sales efforts by coordinating closely with the Area Sales Manager to leverage your clinical expertise in developing sales opportunities.
  • Partner with other cross-functional teams in selling the clinical benefits of the company's products, drive continuous account growth, and case volume.
Requirements

The requirements listed below are representative of the education, knowledge, skill, and/or ability required for this position.

  • Associate's Degree with a year of relevant or applicable experience.
  • Strong interpersonal and communication skills.
  • Strong communication of technical subjects to a wide range of audiences.
  • Quick analytical thinking and problem-solving skills.
  • Independent worker, strong work ethic, and self-motivated.
  • Strong computer literacy.
  • Ability and willingness to travel throughout the United States.
  • Off-hours, weekend, and holiday support at times.
  • Flexible day-to-day availability and schedule.
Preferred Qualifications

The education, knowledge, skills, and/or abilities listed below are preferred qualifications in addition to the minimum qualifications stated above.

  • Bachelor's Degree (B.A.) with a year of relevant or applicable experience.
  • B.S. in Nursing or relevant Biomedical or Clinical-based field.
  • Experience with surgical navigation technologies.
  • Experience in the OR.
  • Experience with stereotactic navigation, robotics, and/or other medical devices.

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