Restaurant Operations Manager

4 days ago


Bastrop, United States RRH - Austin, LLC Full time
{"title": "Restaurant Manager", "description": "Job Summary

As a Restaurant Manager at RRH - Austin, LLC, you will be responsible for overseeing the daily operations of our restaurant. This includes managing staff, maintaining high standards of customer service, and driving sales and profitability.

Key Responsibilities
  • Internal Service: Foster a positive and productive work environment, ensuring all staff members are equipped to provide excellent internal service.
  • External Service: Develop and implement strategies to enhance the customer experience, resulting in increased customer satisfaction and loyalty.
  • Sales & Profits: Analyze sales data and implement effective strategies to drive sales growth and profitability.
  • Fostering the Culture: Develop and maintain a positive company culture, promoting teamwork, open communication, and a commitment to excellence.
  • Training/Coaching/Development: Provide ongoing training and coaching to staff members, ensuring they have the skills and knowledge necessary to excel in their roles.
  • Food Quality/Safety: Ensure that all food is prepared and served to the highest standards of quality and safety.
  • Business Management: Manage the financial aspects of the restaurant, including budgeting, forecasting, and financial reporting.
Requirements
  • Minimum of 3 years' experience managing a service concept with full P&L responsibility.
  • Ability to stand and walk approximately 85%-95% of shift.
  • Must be ServSafe certified.
  • Excellent interpersonal skills.
  • A self-starter who takes initiative and willingly accepts responsibility.
  • Knowledge of how to recruit, interview, and select management candidates.
  • Knowledge of financial management and proven financial success.
  • Good organization and planning skills.
", "lang_code": "en-US"}

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