Restaurant Operations Leader

2 weeks ago


Bastrop, United States BBWI Investments Full time

Restaurant Operations Leader

Position Overview:

As a Shift Supervisor at BBWI Investments, you will play a crucial role in supporting the General Manager and Assistant General Manager in overseeing the daily functions of the restaurant. Your primary goal is to ensure that customers receive high-quality meals in a clean, safe, and efficient environment, leading to a satisfying dining experience. Key responsibilities include:

  • Assisting in the recruitment, training, and supervision of staff to cultivate a team dedicated to delivering exceptional service.
  • Ensuring that every customer leaves satisfied, fostering repeat business through outstanding service.
  • Helping team members understand their contributions by communicating the purpose behind their tasks.
  • Recognizing team achievements and providing constructive feedback for continuous improvement.
  • Establishing clear expectations and offering ongoing support throughout each shift.
  • Creating a positive and energetic work environment that enhances team morale.
  • Managing essential operational aspects such as inventory, staffing, and customer service.
  • Upholding and enforcing safety and sanitation protocols to maintain a secure workplace.
  • Adhering to all relevant local, state, and federal regulations.

Qualifications:

  • Strong leadership and interpersonal communication abilities.
  • High standards for personal and team performance.
  • Positive demeanor, particularly during peak hours or challenging situations.
  • Resilience in problem-solving and a commitment to continuous improvement.
  • Desire for professional and personal growth.
  • Ability to prioritize tasks effectively and meet deadlines.
  • Basic math and reading proficiency, along with effective communication skills.
  • Flexibility to work varied hours, including evenings, weekends, and holidays.

Additional Information:

BBWI Investments is committed to providing reasonable accommodations for individuals with disabilities to perform essential job functions.

As an independent franchise, BBWI Investments is responsible for its own employment decisions. This means that the franchisee will be your sole employer, with the authority to determine wage and benefit structures.


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