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Hospitality Services Manager

2 months ago

ValdeReuil, Normandie, United States Aramark Full time
About Aramark

Our Mission

Aramark is a leading provider of food, facilities, and uniform services to businesses, schools, and healthcare institutions. We strive to deliver exceptional experiences that enhance the lives of our customers and employees.

We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. We believe that every employee should have equal opportunities for growth and development, and we are dedicated to providing a safe and healthy work environment.

Job Summary

The Hospitality Services Manager will be responsible for overseeing the operations of food service accounts, ensuring that areas of responsibility meet objectives and client expectations. This role will require developing and executing strategies to meet operating and financial goals, as well as supporting the operations of food service accounts.

Key Responsibilities
  • Develop and maintain effective client and customer relationships to drive business growth and improve customer satisfaction.
  • Ensure individual and team performance meets objectives and client expectations by providing coaching, training, and development opportunities.
  • Maintain safety and sanitation standards in all operations to ensure a safe and healthy work environment.
  • Develop and implement retail services plans to improve service, quality, and profitability of service areas.
  • Supervise team members to ensure they are trained and able to execute their responsibilities effectively.
  • Manage Front of House (Cafeteria, Food Court, Quick Service) dining operations to ensure excellent customer service and high-quality food products.
  • Collaborate with vendors and key service users to ensure seamless operations and high-quality products.
Requirements
  • Requires at least 4 years of experience in a management role.
  • Requires 1-3 years of experience in a retail environment.
  • Requires a bachelor's degree or equivalent experience.
  • Strong communication and leadership skills.
  • Ability to stand for extended periods and lift up to 50 pounds.
What We Offer

Aramark offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.