IT Support Field Technician
2 weeks ago
Position: IT Support Field Technician
Location: Madison, AL
Duration: Long-term engagement
Compensation: $24.00/hr on W2 + Mileage reimbursement
Average Weekly Mileage: 200 to 300 miles
Key Responsibilities:
As an IT Support Field Technician, you will be tasked with addressing service requests to troubleshoot and repair laptops and desktops within the designated metropolitan area. Your responsibilities will encompass various repair activities, including:
- Replacing hard drives, motherboards, and keyboards.
- Performing complete unit swaps.
- Repairing or replacing PC peripherals.
Reliable transportation is essential for this role, as you will be servicing the metropolitan and surrounding regions. You will be expected to close service tickets in real-time using the Unisys Call Management system with a company-provided mobile device.
Key Qualifications:
- Hands-on experience with laptop and desktop repair.
- Preferred background in computer assembly.
- General knowledge of hardware and software for laptops/desktops, including basic proficiency in Microsoft applications.
- Ability to resolve basic and non-complex issues as directed.
- Client and/or governmental clearance may be required.
- Background verification may be necessary.
Job Description:
The selected candidate will handle PC hardware repair requests at various locations. Reliable transportation is a must. Candidates must be able to pass drug and background screenings and complete any required product training.
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