Pharmaceutical Account Manager

2 weeks ago

Milwaukee, Wisconsin, United States Serve You Custom Prescription Management Full time
About Serve You Custom Prescription Management

Position Type
Full-Time

Role Overview

The Pharmaceutical Account Manager is responsible for addressing the requirements of Serve You Custom Prescription Management clients by supervising program execution in the realms of utilization oversight, plan structuring, medication coverage, and other influential factors. This role collaborates closely with the account team to enhance relationships with clients, brokers, third-party administrators, and consultants from the initiation phase through the management of each renewal, while also contributing to product development, enhancements, and upselling initiatives that promote client savings, favorable health results, and organizational profitability.

Key Responsibilities:

As the Pharmaceutical Account Manager, your duties will include:
  • Overseeing the daily clinical account services for designated accounts.
  • Building and nurturing relationships with both new and existing clients, brokers, third-party administrators, and consultants, including presenting trend analysis, showcasing clinical program benefits, offering plan structuring suggestions, and other engagements. Spearheading efforts to achieve upselling targets for clinical programs. Aiding in renewal and finalist presentations.
  • Leading the creation of impactful clinical reporting, analytics, presentations, pipeline data, and other materials that accurately convey clinical objectives and encourage adoption or illustrate the value of clinical initiatives.
  • Investigating, resolving, and addressing inquiries regarding drug therapy, formularies, clinical programs, and other escalated clinical matters.
  • Participating in the management of the Serve You Custom Prescription Management suite of clinical programs, including drug utilization assessments, prior authorization evaluations, health outcomes measurement, disease management, care coordination, specialty medication management, and other initiatives.
  • Assisting with the revision or completion of new or existing proposal materials as required.
  • Meeting objectives related to client satisfaction.
  • Providing education on prescription drugs and benefits through various formats, including live sessions, webinars, health fairs, 'lunch-n-learn' events, and written communications.
  • Adhering to company policies and procedures.
  • Executing additional tasks and projects as assigned.
Qualifications:
  • PharmD degree from an accredited School of Pharmacy.
  • A minimum of two years of professional experience and/or a combination of pharmacy practice residency and professional experience, including at least one year in managed care or clinical pharmacy.
  • At least one year of experience in clinical account management within the pharmacy benefit management sector.
  • Proficiency in Microsoft Office applications.
  • An active pharmacist license in the state of residence that is in good standing with no restrictions.
  • Possession of a valid driver's license and personal insurance liability coverage, as necessary.
Why Choose Serve You Custom Prescription Management?

Serve You Custom Prescription Management is a comprehensive pharmacy solutions provider specializing in pharmacy benefit management, mail order services, and specialty medication management. With a legacy of collaboration with benefit advisors, third-party administrators, and employers, we design and implement strategies that lower prescription drug costs and enhance access to affordable, clinically appropriate medication therapies. Our organization offers a robust benefits package, including medical, dental, vision, retirement plans, health savings accounts, and generous paid time off.

Equal Opportunity Employer Statement
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This position is currently accepting applications.

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