Community Specialist, Channel Retail

4 weeks ago


Alexandria, Virginia, United States Apple Full time

Role Summary

As a Community Specialist, Channel Retail at Apple, you will be responsible for demonstrating your passion for Apple, sales, and growing relationships with multiple partner resellers. You will create excitement and build knowledge around Apple through training and demonstrations by traveling to different stores within your community to deliver outstanding customer experiences. You will be a brand ambassador responsible for influencing every aspect of the Apple experience including merchandising and brand standards.

Key Responsibilities

- Represent Apple within multiple partner stores and help customers develop relationships with our brand.
- Sell directly to customers, work closely with partners, and create new owners of our products. Your success will be measured on your ability to drive influence even when you are not in the store.
- Provide an amazing customer experience by showcasing our products, accessories, and services.
- Proactively seek opportunities to expand awareness for new and existing customers.
- Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey.
- Ensure that all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards.

Requirements

- Typically requires a minimum of 1-2 years of related experience.
- Passion for helping customers and partners understand how Apple technology can enrich lives.
- Curiosity for continuous learning and eagerness to share knowledge with others.
- Outstanding customer focus.
- Excellent communication skills.
- Ability to educate, inspire, and influence others.
- Solid relationship building skills with the ability to become a trusted business partner at multiple points of sale.

Preferred Qualifications

- High level of integrity, trust, and accountability.
- Strong self motivation and ability to work independently in a fast-paced, constantly changing environment.
- Effective time management including ability to multitask, organize, and prioritize tasks.
- Ambition for driving sales results and recommending Apple solutions is desirable.
- Background in direct sales or solution-based selling is a plus.

About Apple

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant. (Opens in a new window)

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window)

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window)

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window)

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window)


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