Grocery Store Operations Manager

1 month ago


Alexandria, Virginia, United States Amazon Retail LLC - D79 Full time
Job Summary

We are seeking an experienced Assistant Manager to lead our grocery store team in the Greater Alexandria area. As a key member of our store leadership team, you will be responsible for directing day-to-day store operations and driving a customer-obsessed culture.

Key Responsibilities
  • Manage a team of associates, including relaying expectations, managing performance, and providing regular feedback.
  • Delegate effectively to drive exceptional results in the store, including executing standard operating procedures and identifying areas of improvement.
  • Maintain a culture of engagement by listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.
  • Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store.
  • Ensure a safe, clean, and secure environment for all employees, customers, and products in the store.
Requirements
  • 3+ years of leadership experience in a customer-facing retail, hospitality, or grocery environment.
  • Strong verbal communication and interpersonal skills.
  • Experience working independently in an ambiguous environment with minimal supervision.
  • Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions.
  • Demonstrated success in problem solving and delivering results.
What We Offer

As an Assistant Manager at Amazon Retail LLC - D79, you will have the opportunity to work in a dynamic and fast-paced environment, leading a team of engaged grocery associates to deliver a one-of-a-kind shopping experience for customers. You will be part of a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.



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