T-Mobile Retail Sales Associate

1 week ago


Alexandria, Virginia, United States Arch Telecom Full time

Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at T-Mobile in Alexandria. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, building relationships with customers, and driving sales growth.

Key Responsibilities

  • Approach service and sales needs with patience, honesty, and empathy.
  • Become proficient in the use of digital tools designed to enhance interactions and onboarding.
  • Complete training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
  • Build relationships with and partner with T-Mobile employees across channels.
  • Engage with fellow "Archers" and the T-Mobile brand through social media and neighborhood events.

Requirements

  • Be at least 18 years of age.
  • High school degree or GED.
  • Ability to stand for long periods of time.
  • Ability to lift objects weighing up to 25lbs.
  • Reliable transportation.
  • Full Time (40 hours) or Part Time (20+ hours) availability.

Perks & Benefits

  • Employee Stock Ownership Program (ESOP) retirement plan.
  • Tuition reimbursement for full & part time employees.
  • Competitive hourly pay with aggressive commission structure.
  • Uncapped earning potential.
  • Career growth and advancement.
  • A culture of care & excellence.
  • Health, Vision, and Dental Benefits for Full Time Employees.
  • Discounted T-Mobile wireless plan.
  • Monthly sales incentive programs, contests, rewards and more.

Diversity & Inclusion

At Arch Telecom, we believe that diversity and inclusion are essential to our success as an organization. We welcome employees with diverse perspectives, backgrounds, and experiences to join our team and contribute to a superior customer and employee experience.



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