Healthcare Operations Coordinator
2 weeks ago
Join UnitedHealth Group, a leader in the healthcare industry, where we prioritize the well-being of our patients and team members alike. As part of our commitment to enhancing the quality and efficiency of healthcare, we invite you to be a part of our dedicated team.
The **Healthcare Operations Coordinator** will oversee the daily functions of the Orthopedics Department, providing mentorship and guidance to a team of eight professionals. This role is essential in ensuring the smooth operation of medical office activities, including patient billing, registration, scheduling, and electronic medical records (EMR) management.
Key Responsibilities:
- Supervise and evaluate assigned personnel, including conducting performance reviews, managing schedules, and facilitating training.
- Address personnel issues and grievances, providing insights for counseling and disciplinary actions as necessary.
- Offer leadership and direction to the administrative staff, promoting teamwork and alignment with clinic-wide initiatives.
- Coordinate task assignments and troubleshoot operational challenges to meet departmental goals.
- Contribute to the development of operating and capital budgets, ensuring financial objectives are met and expenditures are monitored for compliance.
- Assess daily staffing requirements to effectively support patient care, assigning staff based on qualifications and departmental policies.
- Process payroll for team members, ensuring accurate recording of time and adjustments in the payroll system.
- Ensure staff are well-trained and updated on EMR workflows as needed.
- Oversee point-of-service collections and manage overdue balance processes, resolving discrepancies as required.
- Perform additional related duties as assigned.
At UnitedHealth Group, we value your contributions and recognize your performance in an environment that encourages growth and development. Join us in our mission to provide exceptional healthcare services.
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