Front Desk Representative
1 day ago
As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities:- Register guests and process check-ins and check-outs in a friendly and efficient manner.
- Provide accurate and timely information to guests regarding hotel services, facilities, and hours of operation.
- Handle guest inquiries and resolve issues in a professional and courteous manner.
- Maintain a high level of knowledge about hotel products and services, as well as local area attractions and events.
- Work effectively in a team environment to ensure seamless guest service and hotel operations.
- High School diploma or equivalent required; college coursework in a related field is helpful.
- Previous experience in a hotel or related field is preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic arithmetic skills and ability to handle cash and operate a point-of-sale system.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
Aimbridge Hospitality is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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