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Front Desk Representative

2 months ago

West Chester, Pennsylvania, United States Blue Sky Hospitality Solutions Full time
About the Front Desk Agent Position

We're seeking a motivated and friendly Front Desk Agent to be part of our team at Blue Sky Hospitality Solutions.

Key Responsibilities:

  • Greet all guests and assist them with their visit
  • Check-in and check-out all guests in a professional and hospitable manner
  • Address all client queries and concerns
  • Assist guests with all reservation needs
  • Answer all phone calls and redirect calls to the proper party as needed
  • Keep a neat and tidy front desk area
  • Provide additional administrative support as needed

Requirements:

  • Previous experience in a Front Desk Agent or similar role preferred
  • FOSSE experience preferred
  • High school diploma
  • Proficient with Microsoft Office Suite
  • Ability to use office equipment, including printers, fax machines and scanners
  • Superb multitasking and organizational skills
  • Great problem-solving skills
  • A friendly, customer service-oriented personality
  • Fantastic communication skills