Airport Operations Manager

18 hours ago


Albany, New York, United States Hertz Full time
Job Title: Airport Operations Manager

At Hertz, we are seeking a highly skilled Airport Operations Manager to lead our airport operations team. As a key member of our management team, you will be responsible for directing the daily operations of our airport locations, ensuring maximum performance, customer satisfaction, and employee engagement.

Key Responsibilities:
  • Lead and manage airport operations teams to achieve business objectives
  • Develop and implement operational strategies to improve customer satisfaction and employee engagement
  • Collaborate with senior leaders to oversee airport operations and make strategic decisions
  • Manage budgets, vendor relations, and fleet availability to ensure optimal performance
  • Provide coaching and development opportunities to team members to enhance their skills and performance
Requirements:
  • 1-3 years of experience in customer service or operations management
  • Results-oriented with a strong focus on customer satisfaction and employee engagement
  • Excellent communication and leadership skills
  • Ability to work effectively in a fast-paced environment
  • Knowledge of customer service resolution practices and sales management/coaching
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading global brand

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual with a passion for customer service and operations management, we encourage you to apply for this exciting opportunity.



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