Mortgage Division Customer Experience Manager
4 weeks ago
Insight Global is seeking a seasoned Customer Experience Manager to lead a team of specialists in the Mortgage Fulfillment division. This manager will oversee the performance of queues and processes, ensuring a seamless consumer experience. Key responsibilities include managing daily queues, monitoring staff performance, and implementing innovative processes to improve cycle times and quality.
Key Requirements:
Proven experience in call center management with a strong focus on customer service
Ability to work with call monitoring tools and software
Demonstrated success in pipeline management and process improvement
Financial services and mortgage industry experience required
Strong understanding of applicable Federal, State, and Local mortgage regulations
Advanced knowledge of Microsoft Office (Excel, Access, Word, and PowerPoint)
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Insurance Sales Agent
4 weeks ago
Pasadena, Texas, United States Matthew Rios-Farmers Insurance Agency Full timebJob Title:/b Insurance Sales AgentbrbrbJob Summary:/b We are seeking a highly motivated and determined Insurance Sales Agent to join our team at Matthew Rios-Farmers Insurance Agency.brbrbKey Responsibilities:/bbrbr* Meet new business production goals and objectives as established.br* Solicit for new business via telephone, networking, and other lead...
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Guest Experience Lead
6 hours ago
Pasadena, Texas, United States McDonald's Full timeJob Summary:As a Guest Experience Lead at McDonald's, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our guests. Your primary goal will be to ensure that every customer has a positive experience, from the moment they step into our restaurant to the moment they leave.Key Responsibilities:* Lead the...
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Guest Experience Lead
4 weeks ago
Pasadena, Texas, United States McDonald's Full timeBe the Face of McDonald'sAs a Guest Experience Lead, you'll be the first point of contact for our customers, ensuring they have an exceptional experience every time they visit our restaurant. You'll be responsible for leading the team to deliver top-notch service, ensuring our guests feel valued and appreciated.Key Responsibilities:* Lead the team to deliver...
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Customer Service Specialist
4 weeks ago
Pasadena, Texas, United States Smiths Group plc Full timeJob SummaryThis role is responsible for providing exceptional customer service and support to internal and external customers. The ideal candidate will have strong problem-solving skills, be able to work independently, and have experience with ERP systems.Key ResponsibilitiesReport customer satisfaction metrics to management.Deliver performance reports to...
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Customer Service Representative
1 month ago
Pasadena, Texas, United States Smiths Group plc Full timeAbout the RoleThis position is responsible for providing exceptional customer service and support to internal and external customers. The ideal candidate will have strong problem-solving skills, be able to work independently, and have excellent communication and analytical skills.Key ResponsibilitiesReport customer satisfaction metrics to management. Deliver...
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Customer Service Representative
4 weeks ago
Pasadena, Texas, United States Mitsubishi Chemical Specialty Resins Full timeJob Purpose: This position serves the Sales & Distribution function to facilitate customer orders, build customer relationships, and support field sales efforts in maintaining and developing new business.Key Responsibilities:Receive and process customer/distributor orders from receipt through delivery via SAP and internal systems.Communicate with customers...
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Customer Service Representative
4 weeks ago
Pasadena, Texas, United States Public Storage Full timeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Property Manager at Public Storage. As a Property Manager, you will be responsible for managing multiple locations, assessing customer storage needs, and providing excellent customer service.Key Responsibilities:Manage daily storage unit inspections to...
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Customer Service Representative
1 month ago
Pasadena, Texas, United States Westinghouse Electric Company Full timeAt Westinghouse Electric Company, we are seeking a highly skilled and customer-focused Receptionist to join our team.Job SummaryWe are looking for a professional with excellent communication skills to provide exceptional customer service and support to our visitors and clients.Key ResponsibilitiesProvide a warm and welcoming experience for all visitors and...
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Customer Service Representative
4 weeks ago
Pasadena, Texas, United States PostScan Mail Full timeWe are seeking a skilled Customer Service Representative to provide exceptional support to our business development representatives and respond to customer and prospect queries. The ideal candidate will be patient, empathetic, and passionately communicative, with a genuine enthusiasm for helping customers.Our ideal candidate is an experienced professional...
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Customer Service Representative
4 weeks ago
Pasadena, Texas, United States Golden Corral Full timeCustomer Service RepresentativeAt Golden Corral, we're seeking a Customer Service Representative to provide exceptional guest experiences. As a key member of our front-of-house team, you'll be responsible for greeting guests, offering assistance, and ensuring a seamless dining experience.Guest Service:Greets guests warmly and offers a personalized invitation...
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Customer Service Associate- Quote Team
1 month ago
Pasadena, Texas, United States Emerson Group Full timeJob DescriptionAre you a motivated and detail-oriented individual looking for a challenging role in customer service? Emerson is seeking a Customer Service Associate to join our Quote Team. In this position, you will be responsible for facilitating and coordinating all service projects, ensuring customer satisfaction from request of quotation to delivery....
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Customer Service Associate
4 weeks ago
Pasadena, Texas, United States Emerson Group Full timeJob Description:Emerson is seeking a highly motivated and organized Customer Service Associate to join our Quote Team. As a key member of our team, you will be responsible for facilitating and coordinating all service projects, ensuring customer satisfaction from request of quotation to delivery. Your role will involve working closely with operations teams...
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Technical Customer Quote Specialist
4 weeks ago
Pasadena, Texas, United States Johnson Controls Full timeBuild Your Future with Johnson ControlsAs a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional well-being.What We OfferCompetitive...
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Customer Service Associate
1 month ago
Pasadena, Texas, United States Family Dollar Full timeCustomer Service Representative Job DescriptionAs a valued member of the Family Dollar team, you will play a key role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide prompt and courteous service to customers, answering questions and resolving issues in a professional and...
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Restaurant Manager
1 month ago
Pasadena, Texas, United States Fat Boy's Pizza Full timeJob Title: Restaurant ManagerAt Fat Boy's Pizza, we are seeking a highly motivated and experienced Restaurant Manager to oversee the daily operations of our restaurant. As a key member of our management team, you will be responsible for ensuring exceptional customer service, managing staff, and maintaining a clean and safe environment.Key...
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Customer Service Representative
4 weeks ago
Pasadena, Texas, United States EZCORP Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. In this role, you will have the opportunity to interact with customers daily, helping with sales and providing a friendly, courteous, and respectful environment that continues to set us apart from the competition.Key...
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Restaurant Operations Manager
1 month ago
Pasadena, Texas, United States HHB Restaurant Recruiting Full timeRestaurant Manager Job Description **About the Role** We are seeking a highly motivated and experienced Restaurant Manager to lead our team in Pasadena, TX. As a Restaurant Manager, you will be responsible for overseeing daily operations, training and developing staff, and creating a memorable customer experience. **Key Responsibilities:** * Practice...
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Assistant Store Manager
4 weeks ago
Pasadena, Texas, United States PLS Financial Services, Inc. Full timeAt PLS Financial Services, Inc., we are seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our management team, you will be responsible for providing leadership and guidance to our store staff to ensure exceptional customer service, meet sales and financial goals, and maintain a clean and organized store...
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CDL B Driver
4 weeks ago
Pasadena, Texas, United States Enviri Corporation Full timeJob Title: CDL B Driver - Environmental SustainabilityJob Summary: We are seeking an experienced CDL B driver to join our team at Enviri Corporation. As a CDL B driver, you will be responsible for transporting and disposing of waste material in accordance with our environmentally responsible policies and procedures.Key Responsibilities:* Travel to various...
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Restaurant Operations Manager
4 weeks ago
Pasadena, Texas, United States Smith Brothers Restaurants Full timeSmith Brothers Restaurants is seeking a highly skilled Restaurant Operations Manager to join our team.Key Responsibilities:Oversee daily restaurant operations, ensuring exceptional customer service and efficient food preparation.Manage staff, including hiring, training, and performance evaluations.Develop and implement strategies to increase sales and...