Customer Service Representative
4 weeks ago
Customer Service Representative
At Golden Corral, we're seeking a Customer Service Representative to provide exceptional guest experiences. As a key member of our front-of-house team, you'll be responsible for greeting guests, offering assistance, and ensuring a seamless dining experience.
- Guest Service:
- Greets guests warmly and offers a personalized invitation to return.
- Offers assistance to guests who need help.
- Processes GC On the Go To-Go orders efficiently.
- Provides friendly and courteous phone service.
- Handles payments accurately and securely.
- Knows and follows position responsibilities related to just-in-time delivery.
- Has a thorough knowledge of menu items and prices.
Cleanliness:
- Maintains organization and cleanliness at the vestibule, host/cashier station, and surrounding areas.
- Assists in setting up the buffet and ensuring labels are correct.
- Cleans all buffets and surrounding areas to maintain a clean and safe environment.
- Follows local health department laws and regulations.
- Ensures cleanliness, service, and quality standards are met.
Operational Excellence:
- Informs the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
- Ensures drawer balances with daily paperwork.
Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire specific to the position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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