Customer Loyalty Manager

7 days ago


Englewood, Colorado, United States DISH Full time
About the Role

We are seeking a highly skilled Customer Loyalty Manager to join our team at DISH. As a key member of our marketing and advertising team, you will be responsible for guiding your team to uncover new opportunities and drive business decisions with a consulting mindset.

Key Responsibilities
  • Coach your team through critical thinking scenarios, analytic-based problem solving, and leveraging data into insights.
  • Leverage financial modeling to develop strategic retention offers and enhance profitability within Retention operations.
  • Spearhead the development of Loyalty-based AI/ML initiatives to generate churn mitigation with new and creative approaches.
  • Support team project management, including all phases of opportunity identification, recommendation, implementation, and refinement.
  • Generate and leverage a robust repertoire of cross-department partnerships to inform and implement effective retention solutions.
Requirements
  • Bachelor's degree (4 years) in a focus that demonstrates logical thinking.
  • 2+ years managing or leading an analytic-based team.
  • 4+ years of experience in data-driven analytics or strategy roles.
  • Master's Degree in a relevant field a plus.
What We Offer

We offer a competitive salary range of $83,950.00/Year - $119,900.00/Year, as well as versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan.



  • Englewood, Colorado, United States DISH Full time

    About the RoleWe are seeking a highly skilled Customer Loyalty Manager to join our team at DISH. As a key member of our marketing and advertising team, you will play a critical role in driving customer loyalty and retention initiatives.Key ResponsibilitiesDevelop and Implement Retention Strategies: Guide your team to uncover new opportunities and potential...

  • Loyalty Analyst

    2 days ago


    Englewood, Colorado, United States DISH Full time

    About DISHDISH, an EchoStar Company, has been reimagining the future of connectivity for over 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America's First Smart Network.Today, our brands include EchoStar, Hughes,...


  • Englewood, Colorado, United States DISH Full time

    Job SummaryWe are seeking a highly skilled Senior Loyalty Manager to join our team at DISH. As a key member of our marketing and advertising team, you will play a critical role in driving customer loyalty and retention initiatives.Key ResponsibilitiesLead Customer Retention Efforts: Develop and implement strategic plans to minimize customer churn and...


  • Englewood, Colorado, United States DISH Full time

    Company OverviewDISH, a subsidiary of EchoStar, has been innovating the future of connectivity for over four decades. Our extensive operations encompass satellite television services, live streaming, on-demand content, smart home installations, mobile plans, and products, as we develop America's First Smart NetworkTM. Our brands include EchoStar, Hughes,...


  • Englewood, Colorado, United States GOLFTEC Full time

    Compensation: This position offers a competitive base salary along with an annual performance bonus.Base Annual Range: $55,000-$70,000Location: Onsite at GOLFTEC's Headquarters About GOLFTEC Enterprises:GOLFTEC Enterprises is a pioneering organization within the golf sector, comprising two prominent entities: GOLFTEC and SkyTrak. Our mission is to enhance...


  • Englewood, Colorado, United States DISH Network L.L.C Full time

    Company OverviewDISH Network L.L.C, a subsidiary of EchoStar, has been innovating the landscape of connectivity for over four decades. Our diverse operations encompass satellite television services, live streaming, on-demand content, smart home installations, mobile offerings, and the development of America's First Smart NetworkTM.Our portfolio includes...


  • Englewood, Colorado, United States Fleet Response Full time

    About the RoleFLEET Response is seeking a seasoned Customer Service Manager to lead our customer service team and drive exceptional customer experiences. As a key member of our team, you will be responsible for managing and mentoring a team of customer service representatives, developing strategies to improve service quality, and fostering a positive team...


  • Englewood, Colorado, United States GNC Full time

    Job DescriptionJob Summary:GNC is seeking a highly motivated and detail-oriented Store Manager Trainee to join our team. As a Store Manager Trainee, you will be responsible for learning the overall operations of a retail store under the direction of a Store Manager or District Manager. You will gain knowledge and competency in financial processes required to...


  • Englewood, Colorado, United States GOLFTEC Full time

    About the RoleGOLFTEC Enterprises is seeking a highly skilled Customer Engagement and Growth Manager to join our team. As a key member of our organization, you will be responsible for formulating and executing strategies to understand and improve SkyTrak's customer base and consumer market.Key ResponsibilitiesCustomer Journey Mapping: Build full-funnel...


  • Englewood, Colorado, United States Price Solutions Full time

    Job OverviewAt Price Solutions, our mission is to drive innovative solutions and foster a dynamic work environment. We are seeking a highly motivated and results-driven individual to fill the role of Junior Operations Manager.Key Responsibilities:Business Development: Conduct market research and analyze trends to identify opportunities for growth and...


  • Englewood, Colorado, United States Kastle Systems Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Kastle Systems. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesClient Relationship Management: Build and maintain strong relationships with our clients,...


  • Englewood, Colorado, United States AutoNation Full time

    Welcome to AutoNation, the largest and most esteemed automotive retailer in the United States, and a proud member of the Fortune 150. We are embarking on an exciting multi-year digital transformation aimed at reshaping the automotive landscape. At AutoNation, we are not merely adapting to change; we are at the forefront of innovation. Our commitment to...


  • Englewood, Colorado, United States Empower Retirement Full time

    Grow Your Career with Empower RetirementAt Empower Retirement, we're committed to helping our customers achieve their long-term financial goals. As a Senior Manager Advisory Team Leader, you'll play a critical role in leading our team of advisors to deliver exceptional results and customer-centric conversations.Key Responsibilities:Drive high-performing...


  • Englewood, Colorado, United States DISH Full time

    About the RoleWe are seeking a highly skilled Customer Loyalty Manager to join our team at DISH. As a key member of our marketing and advertising team, you will be responsible for guiding your team to uncover new opportunities and drive business decisions with a consulting mindset.Key ResponsibilitiesCoach your team through critical thinking scenarios,...


  • Englewood, Colorado, United States DISH Full time

    About the RoleDISH Network is seeking a highly skilled Customer Service Expert to join our team as a Case Manager. In this critical role, you will be responsible for resolving highly escalated customer issues, providing exceptional service, and driving business growth.Key ResponsibilitiesContact customers via phone or written correspondence to resolve their...


  • Englewood, Colorado, United States MGMA-ACMPE Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Service Center Representative at MGMA-ACMPE. As a key member of our customer service team, you will be responsible for providing exceptional support to our members and customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide top-notch...


  • Englewood, Colorado, United States Sportsman's Warehouse Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Sportsman's Warehouse. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.Key...


  • Englewood, Colorado, United States Medical Group Management Association Full time

    Job Summary:The Service Center Representative is a key member of the Medical Group Management Association (MGMA) team, responsible for delivering exceptional customer service to internal and external stakeholders. This role requires a high level of professionalism, attention to detail, and effective communication skills to ensure seamless interactions with...


  • Englewood, Colorado, United States Michaels Full time

    Position Overview:Michaels is seeking a dedicated Customer Experience Manager to enhance our team. In this role, you will be responsible for:Fostering a customer-focused shopping atmosphereOverseeing effective cash handling proceduresLeading omnichannel operationsUpholding store organization standardsDelivering exceptional customer serviceAdditionally, you...


  • Englewood, Colorado, United States Transdev Full time

    Customer Service Center LeadAbout Transdev:Transdev is a prominent provider of transportation solutions across the United States, partnering with various entities such as cities, counties, and universities to manage their mobility systems. With a workforce of 32,000 employees and a fleet of over 17,000 vehicles, Transdev operates in 19 countries globally,...