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Senior Manager Advisory Team Leader

2 months ago

Englewood, Colorado, United States Empower Retirement Full time

Grow Your Career with Empower Retirement

At Empower Retirement, we're committed to helping our customers achieve their long-term financial goals. As a Senior Manager Advisory Team Leader, you'll play a critical role in leading our team of advisors to deliver exceptional results and customer-centric conversations.

Key Responsibilities:

  • Drive high-performing teams to achieve business goals and deliver expert-level industry knowledge.
  • Develop and implement strategies to achieve business objectives, while supporting new initiatives and process enhancements.
  • Coach and develop a growing team to new levels of performance, while partnering with other Empower teams to drive business growth.
  • Lead through change management in a fast-paced, growth-minded environment.
  • Review and approve best interest fiduciary advice in a supervisory capacity.
  • Ensure customer success through resolution of escalated issues, addressing and reducing errors, and achieving service level metrics.
  • Perform duties inherent in a managerial role.

Requirements:

  • Bachelor's degree or an equivalent combination of education and professional work experience.
  • 3-5 years of relatable industry sales experience and leadership.
  • FINRA Series 7, 24, 63, and 65 registrations required.
  • FINRA fingerprinting required.

What Sets You Apart:

  • A passion for leadership and ability to work through challenging situations.
  • Motivated, self-starter with the ability to master new information quickly and independently.
  • Desire to quickly learn and implement new financial tools, computer systems, and conversation expectations.
  • Advocate for team needs and continuous development of processes to implement best practices.
  • Actively facilitates and reinforces a customer-focused culture; employs critical thinking and problem-solving while taking a new perspective on existing solutions to promote customer loyalty.
  • In-depth understanding of retail investment vehicles and qualified retirement plans.
  • Excellent written, verbal, consulting, and presentation skills.
  • Proficient knowledge of Windows, Microsoft Office Software, and various file manipulation skills on a PC.

What We Offer:

  • Medical, dental, vision, and life insurance.
  • Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup.
  • Tuition reimbursement up to $5,250/year.
  • Business-casual environment that includes the option to wear jeans.
  • Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year.
  • Paid volunteer time - 16 hours per calendar year.
  • Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA).
  • Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences, and identities.