Integrative Skincare Specialist

2 weeks ago


Novato, California, United States Beauty Heroes Full time
About Beauty Heroes:

Beauty Heroes is a premier organic beauty discovery service and online retailer, committed to the highest standards in ingredient quality.

Our flagship store serves as an innovative shopping destination, offering a unique approach to healthy beauty and wellness.

The well-equipped treatment room on the second floor allows clients to explore healthy beauty through customized skincare and beauty experiences, showcasing top brands in the natural beauty sector.


About the Position:

We are assembling a top-tier team of integrative skincare specialists who play a vital role in our flagship store, delivering personalized services and experiences both in-store and at special events.

Our treatment room features product lines such as Laurel Skin, AYUNA, LILFOX, Honua, Pai, OSEA, Blissoma, Mukti, Leahlani, and more. We focus on personalized services and invest significantly in training our staff. We seek team members who are eager to grow with Beauty Heroes.


Key Responsibilities:
  • Deliver skincare services (facials and facial waxing) and/or makeup application that adhere to Beauty Heroes standards.
  • Customize skincare services to meet each client's individual needs.
  • Provide skincare recommendations to help clients achieve their desired outcomes.
  • Build, maintain, and expand our clientele for Beauty Heroes services.
  • Participate in product knowledge training to enhance customer connections to their beauty and skincare routines.
  • Engage in-store events by providing services as needed.
  • Offer skincare consultations in-store or online as requested.
  • Maintain a clean and stocked work area, ensuring compliance with hygiene and safety standards.
  • Conduct inventory for backbar products and manage orders as required.
  • Execute opening and closing procedures to keep the treatment room organized and well-supplied.
  • Perform client outreach via phone or email as needed.
  • Provide services for press, influencers, or strategic partners with utmost professionalism.
  • Assist with in-store sales support as necessary.
  • Contribute to the creation of unique content for promotional purposes as requested.

Is This You?

Detail-oriented, compassionate, and thoughtful.

Successful in collaborative team environments.

Embraces a healthy lifestyle and appreciates natural beauty.

Community-focused with a deep understanding of skincare ingredients.

Passionate about healthy beauty and sustainability.

Personable, engaging, and friendly.

Experienced in luxury beauty customer service.

Exhibits strong verbal and written communication skills.

Values discretion and confidentiality.

Desires to contribute to a small, dynamic team making a significant impact.

Self-motivated, creative, and organized.

Capable of managing deadlines independently.


Requirements:
  • Valid CA State Esthetics License and/or Cosmetology License.
  • Minimum of 2-3 years of experience in a spa or similar setting.
  • Flexibility to work weekends as needed.
  • Must reside within a reasonable commuting distance.

Perks:
  • Access to premium natural and healthy beauty products.
  • Paid sick/well days annually.
  • Work closely with our Director of Esthetics and Education, as well as our Founder, in a passionate team environment.
  • Opportunities for professional growth.

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