Wichita Cable Sales Representative

3 days ago

Wichita, Kansas, United States MCI Careers Full time
Cable Sales Representative Job Description

We are seeking a highly motivated and customer-focused Cable Sales Representative to join our team in Wichita. As a Cable Sales Representative, you will be responsible for providing exceptional customer service, selling cable services, and resolving customer issues in a timely and professional manner.

Key Responsibilities:
  • Handle inbound and outbound customer contacts in a courteous and timely manner
  • Listen to customers, understand their needs, and resolve customer issues
  • Research systems to find missing information and coordinate with other departments to resolve issues
  • Follow established processes and procedures to ensure a best-in-class customer experience
  • Utilize systems and technology to complete account management tasks
  • Accurately document and process customer claims in appropriate systems
  • Follow all required scripts, policies, and procedures
  • Utilize knowledge base and training to accurately answer customer questions
  • Comply with requirements surrounding confidential information and personal information
  • Escalate customer issues to the managerial team as needed
Requirements:
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Experience with data-entry utilizing a computer
  • The ability to read and speak English fluently
  • Have a wired, high-speed internet connection (Download speed of 20Mbps+)
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Ability to work regularly scheduled shifts within our hours of operation
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred Qualifications:
  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • State or Federal work experience
Working Conditions:

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

Reasonable Accommodation:

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.

Diversity and Equality:

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect.

  • Wichita Cable Sales Representative

    2 weeks ago

    Wichita, Kansas, United States MCI Careers Full time

    Job Title: Cable Sales RepresentativeWe are seeking a highly motivated and results-driven Cable Sales Representative to join our team in Wichita, KS. As a Cable Sales Representative, you will be responsible for selling cable services to customers, resolving customer issues, and providing exceptional customer service.Key Responsibilities:Sell cable services...

  • Sales Representative

    3 weeks ago

    Wichita, Kansas, United States Squeegee Squad of Wichita Full time

    Unlock Your Potential as a Business-to-Business Sales RepresentativeAre you a driven and ambitious individual looking for a challenging and rewarding career opportunity? Do you have a passion for sales and a desire to succeed in a fast-paced and dynamic environment? If so, we may have the perfect role for you!As a Business-to-Business Sales Representative...

  • Wichita State Athletics Director

    2 weeks ago

    Wichita, Kansas, United States Taymar Sales U Full time

    Job Title: Director of Annual Giving for Wichita State AthleticsAbout the RoleTaymar Sales U. is seeking a highly motivated and results-driven Director of Annual Giving for Wichita State Athletics to join our team. As a key member of our revenue generation team, you will be responsible for developing and implementing a comprehensive Annual Fund strategy to...

  • Director of Sales

    3 weeks ago

    Wichita, Kansas, United States AC Wichita, KS Full time

    Job DescriptionUnlock Your Sales PotentialHotel Equities, a leading hospitality company, is seeking a highly skilled Director of Sales for our AC by Marriott hotel in Wichita, KS.Your Expertise MattersThe successful candidate will be responsible for developing and implementing sales strategies to drive revenue growth, while maintaining exceptional customer...

  • Wichita State Athletics Director

    4 weeks ago

    Wichita, Kansas, United States Taymar Sales U Full time

    Job Title: Director of Annual Giving for Wichita State AthleticsAbout the RoleTaymar Sales U. is seeking a highly motivated and results-driven Director of Annual Giving for Wichita State Athletics to join our team. As a key member of our revenue generation team, you will be responsible for developing and implementing a comprehensive annual fund strategy to...

  • Retail Sales Associate

    4 weeks ago

    Wichita, Kansas, United States Wichita Furniture, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Representative to join our team at Wichita Furniture, Inc.Key Responsibilities:Greet and assist customers in a friendly and professional mannerProvide product information and recommendations based on customer needsProcess transactions accurately and efficientlyMaintain a clean and...

  • Cable Sales Representative

    3 days ago

    Wichita, Kansas, United States ValorVIP Full time

    Job Title: Entry-Level Cable Sales AgentJob Summary:We are seeking a highly motivated and customer-focused Entry-Level Cable Sales Agent to join our team. As a sales representative, you will be responsible for making outbound calls to prospects and customers, acquiring new customers, upselling existing ones, and providing customer information on client...

  • Wichita Technical Support Representative

    3 weeks ago

    Wichita, Kansas, United States Mass Markets Full time

    Job Title: Wichita Technical Support RepresentativeAt Mass Markets, we're seeking a highly motivated and customer-focused Technical Support Representative to join our team in Wichita. As a Technical Support Representative, you will play a critical role in providing exceptional customer service and technical support to our clients.Key Responsibilities:Handle...

  • Fitness Sales Representative

    3 days ago

    Wichita, Kansas, United States D1 Training - East Wichita Full time

    Job OpportunityWe are seeking a highly motivated and enthusiastic individual to join our Recruiting team at D1 Training - East Wichita.Job SummaryThis role involves taking incoming calls, making outgoing calls, booking free trial workouts and consultations, and selling all D1 products and services.ResponsibilitiesMake outbound calls daily to leads with an...

  • Wichita Collections Representative

    3 days ago

    Wichita, Kansas, United States MCI Careers Full time

    Job Title: Wichita Collections RepresentativeAre you a motivated and customer-focused individual looking for a challenging role in collections? We are seeking a skilled Collections Representative to join our team in Wichita, KS.Job Summary:We are seeking a highly organized and detail-oriented Collections Representative to join our team. As a Collections...

  • Wichita Contact Center Representative

    3 weeks ago

    Wichita, Kansas, United States MCI Careers Full time

    Job Title: Wichita Contact Center RepresentativeWe are seeking a highly motivated and customer-focused Contact Center Representative to join our team in Wichita, KS. As a Contact Center Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key...

  • Wichita Customer Service Representative

    3 days ago

    Wichita, Kansas, United States MCI Careers Full time

    Job Title: Wichita Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Wichita Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through phone, email, and chat interactions.Key Responsibilities:Handle customer...

  • Wichita Customer Service Representative

    2 days ago

    Wichita, Kansas, United States MCI Careers Full time

    Job Title: Customer Service Representative - WichitaWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Wichita, KS. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...

  • Retail Sales Associate

    2 days ago

    Wichita, Kansas, United States Kid-to-Kid Wichita Full time

    About Kid-to-Kid WichitaWe're a family-owned business passionate about small business, community impact, and the environment. Our team is dedicated to providing an exceptional shopping experience for our customers and a supportive work environment for our employees.Job DescriptionWe're seeking a highly motivated and organized Retail Sales Associate to join...

  • Wichita Technical Support Representative

    3 weeks ago

    Wichita, Kansas, United States Mass Markets Full time

    Job Title: Wichita Technical Support RepresentativeAt Mass Markets, we're seeking a highly motivated and customer-focused Technical Support Representative to join our team in Wichita. As a key member of our customer service team, you'll play a vital role in delivering exceptional support experiences to our customers.Job Summary:We're looking for a skilled...

  • Construction Sales Representative

    3 days ago

    Wichita, Kansas, United States Aspen Contracting Full time

    Job Title: Construction Sales RepresentativeAspen Contracting is a leading provider of exterior restoration services, serving over 50,000 satisfied customers nationwide. We are seeking a highly motivated and results-driven Construction Sales Representative to join our team in the Wichita area.Job Summary:We are looking for a sales professional who can work...

  • Entry-Level Cable Sales Agent

    3 weeks ago

    Wichita, Kansas, United States ValorVIP Full time

    Job Title: Entry-Level Cable Sales AgentJob Summary:We are seeking a highly motivated and customer-focused Entry-Level Cable Sales Agent to join our team. As a Cable Sales Agent, you will be responsible for selling cable services to new and existing customers, providing exceptional customer service, and meeting sales targets.Key Responsibilities:Sell cable...

  • Retail Sales Associate

    3 weeks ago

    Wichita, Kansas, United States Uptown Cheapskate Wichita Full time

    Job OpportunityWe are seeking a highly motivated and fashion-savvy individual to join our team as a Sales Associate at Uptown Cheapskate Wichita.Key Responsibilities:Provide exceptional customer service and ensure a positive shopping experienceAssess customers' interests and needs to make personalized recommendationsStay up-to-date on current fashion trends...

  • Sales Representative

    3 weeks ago

    Wichita, Kansas, United States City Wide Facility Solutions Full time

    Job DescriptionCity Wide of Wichita is seeking a highly motivated and results-driven Sales Representative to join our team. The ideal candidate will work closely with the Sales Executive team to identify and pursue new business opportunities. This role involves researching and identifying potential clients, building relationships, and setting qualified...

  • Wichita Customer Service Representative

    3 weeks ago

    Wichita, Kansas, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Wichita. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through phone, email, and chat interactions.Key...