Client Service Representative

5 days ago


South Boston, Virginia, United States Atlantic Union Bank Full time
{"Job Title": "Client Service Representative", "Job Description": "Job Summary

We are seeking a highly skilled Client Service Representative to join our team at Atlantic Union Bank. As a key member of our branch team, you will be responsible for delivering exceptional client experiences, sales/service solutions, and handling teller transactions.

Key Responsibilities
  • Represent the Bank to clients, prospects, and guests in a courteous and professional manner.
  • Provide accurate information regarding Bank services, products, policies, and procedures.
  • Open new Business and Consumer accounts and provide information to new and prospective clients.
  • Partner with other lines of business to identify and refer client needs.
  • Complete forms and other required documents and follow Bank policies and procedures.
  • Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes.
  • Perform all duties of a Teller to include providing excellent client experience, performing basic client and cash transactions, balancing cash each day, identifying referral opportunities, and adhering to all applicable laws and regulations.
Requirements
  • High school diploma or equivalent (GED).
  • One (1) or more years of experience in a client service and/or a cross-trained teller position.
  • Previous cash handling experience preferred.
What We Offer

We offer a comprehensive benefits package, including a competitive salary, incentive compensation plan, and discretionary profit sharing bonus program. We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran, and maintain a drug-free workplace.

"}

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