Patient Services Representative

1 week ago


Laguna Niguel, California, United States All For Health, Health For All Inc Full time
Position Overview

At All For Health, Health For All Inc, we are seeking dedicated individuals to fill the role of Front Desk Clerk. This position offers a unique opportunity to engage proactively with patients and collaborate with our healthcare team.

Key Responsibilities

• Greet patients warmly and manage phone inquiries with a positive demeanor.

• Schedule, modify, or cancel appointments efficiently to maintain optimal patient flow.

• Ensure timely service by assisting in the management of patient schedules.

• Accurately conduct insurance verifications to facilitate patient care.

• Diligently record patient information in the Electronic Medical Records (EMR) system.

• Maintain up-to-date and accurate medical records.

• Reconcile daily billing and charges with precision.

• Perform additional duties as assigned to support the healthcare team.

Qualifications

• A minimum of 3 years of experience in customer service within the healthcare sector is required.

• Strong verbal and written communication skills are essential.

• Familiarity with basic healthcare terminology is necessary.

• Proficient in using various computer software and technology.

• Knowledge of health insurance plans, benefits verification, and authorization processes is required.

• Excellent organizational skills and the ability to manage multiple tasks effectively are crucial.

• Ability to remain composed and organized in high-pressure situations is essential.

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