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Patient Services Coordinator

2 months ago

Laguna Niguel, California, United States All For Health, Health For All Inc Full time
Position Overview

At All For Health, Health For All Inc, we are seeking dedicated individuals to become integral members of our compassionate and skilled team. This role offers a fulfilling opportunity to engage with patients and collaborate with our healthcare professionals.

Key Responsibilities

• Greet patients warmly, managing phone inquiries with a positive demeanor.

• Efficiently handle appointment scheduling, modifications, and cancellations.

• Support patient flow management to ensure timely service delivery.

• Accurately perform insurance verifications.

• Diligently input patient data into the Electronic Medical Records (EMR) system.

• Maintain up-to-date and accurate medical records.

• Carefully reconcile daily billing and charges.

• Undertake additional duties as assigned.

Qualifications

• A minimum of 3 years of experience in customer service within the healthcare sector is required.

• Strong verbal and written communication skills are essential.

• Basic understanding of healthcare terminology is necessary.

• Proficiency in computer applications and technology is expected.

• Familiarity with health insurance policies, benefits verification, and authorization processes is crucial.

• Exceptional organizational skills, multitasking abilities, and critical thinking are vital for success in this role.

• Proven capability to remain composed and organized in high-pressure situations.