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Patient Services Coordinator

2 months ago

Laguna Niguel, California, United States All For Health, Health For All Inc Full time
Position Overview

At All For Health, Health For All Inc, we are seeking dedicated individuals to enhance our patient engagement and support our healthcare team. This role offers a unique opportunity to interact positively with patients and contribute to a seamless healthcare experience.

Key Responsibilities

• Greet patients warmly and manage incoming calls with professionalism

• Schedule, modify, or cancel appointments efficiently to optimize patient flow

• Assist in maintaining a smooth patient experience by ensuring timely service

• Accurately verify insurance details and coverage

• Diligently enter patient data into the Electronic Medical Records (EMR) system

• Ensure that medical records are consistently updated and accurate

• Reconcile daily billing and charges with precision

• Undertake additional responsibilities as assigned

Qualifications

• A minimum of 3 years of experience in customer service within the healthcare sector is required

• Strong verbal and written communication skills are essential

• Familiarity with basic healthcare terminology is necessary

• Proficient in utilizing computer software and technology

• Knowledge of health insurance plans and benefits verification is required

• Excellent organizational skills and the ability to manage multiple tasks effectively

• Capability to remain composed and organized in high-pressure situations