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Service Specialist

2 months ago


Palo Alto, California, United States Randstad Full time
Job Summary

We are seeking a highly skilled Service Specialist to join our team at Randstad. As a Service Specialist, you will provide exceptional support to our clients, utilizing your problem-solving skills and attention to detail to deliver high-quality results.

Key Responsibilities
  • Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy.
  • Maintain a positive team-player mentality.
  • Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc.
  • Deliver on service commitments in a timely and accurate manner.
  • Invest proper effort and QC approach to deliver highest quality work and service.
  • Comply with EPIQ's standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook.
Requirements
  • 1 year of experience in a related field.
  • High School diploma or equivalent required.
What We Offer

As a Service Specialist at Randstad, you will have the opportunity to work with a dynamic team, providing exceptional support to our clients. We offer a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).