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Senior Legal Service Specialist
4 weeks ago
We are seeking a highly skilled Legal Senior Onsite Service Specialist to join our team at Rose International. As a key member of our service delivery team, you will be responsible for providing exceptional service to our clients, ensuring seamless operations, and driving business growth.
Key Responsibilities:- Provide expert-level service to clients, ensuring their needs are met and exceeded.
- Collaborate with cross-functional teams to drive business growth and improve service delivery.
- Develop and implement process improvements to enhance service quality and efficiency.
- Manage and resolve complex service-related issues, ensuring timely and effective resolution.
- Conduct site visits and assessments to identify areas for improvement and implement changes.
- High school diploma or equivalent required.
- 1-2 years of related work experience in the legal industry.
- Minimum of 2 years of experience in shipping/receiving procedures.
- Excellent customer service, communication, and problem-solving skills.
- Ability to work independently and flexibly to complete projects.
- Ability to read and comprehend written technical information.
- Some related copy job experience preferred.
- Working knowledge of copier and other related equipment and repair preferred.
- Valid driver's license and minimum levels of auto insurance coverage preferred.
Rose International is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to providing a fair and inclusive hiring process. If you need assistance with your application or have any questions, please contact our HR Department.
We are an E-Verify employer and participate in the U.S. Department of Homeland Security's Employment Verification Program.